Aire Serv - January 2019

aireserv.com/mid-hudson-valley | 845-256-6158

COMFORT CONNECTIONS

A s regular readers of our newsletter will remember from our recent December edition, 2018 was a big year here at Aire Serv of the Mid- Hudson Valley. As I write this, we’re on pace to beat a revenue goal we’ve been working toward for about five years now. Achieving this makes us much more excited about 2019, and we’re looking forward to continuing to grow and setting new goals. Sharing this achievement with all of you is admittedly uncomfortable for me. I never want to come off as bragging, but I feel compelled to share this information because I’m proud of our technicians. They deserve recognition for slogging through the high heat of summer and working long hours to make sure our customers are comfortable. They were dedicated through fall and spring tuneups as well as sudden HVAC system failures that prompted a swift response. But I also share this achievement because I want to thank all of you, both our loyal and new customers. Without your longtime trust, new business, or referrals to friends and family, our team never would have been put in a position to prove how hard they can work. Our goal for last year would not have been met, and perhaps our 2019 goals would be less ambitious. It's so rewarding to see how the lasting trust we've fostered within our Aire Serv family has blossomed, blessing us with new customers and allowing us to maintain the relationships we've worked so hard to strengthen each time we visit your home. You help us grow, and we cannot thank you enough. I’m excited to add that because of our busy 2018, we are looking for additional dedicated technicians to add to our hardworking team. After nearly two decades in this business, I can honestly say that some of the best education I received was in my early years of HVAC work because I was partnered with experienced technicians on my first jobs. It’s great to know we can offer that kind of education to the next generation of technicians. CELEBRATING A GREAT YEAR Thank You for Your Business, and Cheers to 2019

"You help us grow, and we cannot thank you enough."

Reflecting on our record-breaking 2018, I can’t help but think of the exciting year Andrea and I had in our personal lives. My son, Nick, and his girlfriend, Carly, took a big step in their lives together and got engaged this past summer. The pair are fans of comics, and Nick spelled out “Will you marry me?” in one of the languages from their favorite series. They are planning an October wedding this year, and my family and I can’t wait to celebrate their marriage. Andrea and I also enjoyed a visit with her parents, aunt, uncle, and my brother earlier last fall in Arizona. We’re hopeful that we might be able to do something similar this year. While we’ve made no official plans, we know we want to visit them more often than we have in the past. It’s always great to catch up with family, create new memories, and escape the brisk northeastern autumn for a few days. Once again, thank you to everyone who made our 2018 a year for our record books. Who knows what this new year has in store, but with my hardworking team and supportive family, I know it’s going to be great.

–Jim Serra

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