10232524 - Master Leadership Book

10/21/24

Conflict categories

Substantive conflicts arise over things such as goals, tasks, and the allocation of resources.

Emotional conflicts arise from things such as jealousy, insecurity, annoyance, envy, or personality conflicts.

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Beneficial Conflict

Eustress is a positive reaction to stress that generates a desire to achieve and overcome challenges.

Groupthink is the mindset that develops when people put too much value on team consensus and harmony.

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