10/21/24
Address individuals based their position, communication style and appropriateness of the situation.
Be open minded about decisions relating to staffing, a vendor or a product.
If you're being friendly and reasonable, the other person will be more likely to as well.
Don’t be that person that nobody wants to communicate with, because you are perceived as negative.
If you maintain a reasonable tone consistently, you begin to establish a way you are viewed and setting the tone for business matters.
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