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PAYROLL INSIGHT SURVEY REPORT 2025 | IN-HOUSE
Foreword
Welcome to the new Payroll Insights Report 2025. This report looks at data collected from in-house payroll teams. Thank you to all who responded, and we hope this report provides some valuable insights into how such teams operate. The results can be used for benchmarking and understanding where you need to make changes in your payroll team. Please share this report with other payroll professionals, colleagues and peers. It is important that we raise the profile of payroll as a profession and shout about the hard work that we do.
CIPP Policy and Research Team
Contents Sponsor foreword
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Key takeaways
Number of payroll professionals in an organisation Payroll professional working arrangements
Qualification requirements
Pay frequencies Cut off deadlines Payslip access Payment methods What’s on a payslip? Benefits offered Benefit processing Statutory payments Pension processing
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Key Performance Indicators (KPIs)
Top challenges in payroll
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In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.
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