Payroll Insights Report 2025 – In-house

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PAYROLL INSIGHT SURVEY REPORT 2025 | IN-HOUSE

Results

Payroll professional working arrangements Hybrid working is by far the most popular option for payroll teams now. However, 20% of respondents operate more than one arrangement in addition to hybrid, no one size fits all and this is reflected in how payroll teams operate. Hybrid arrangements are operated on a 3 / 2 split, but with no consensus on the bias, averaging around 2.5 days per week for both in office and remote days.

Number of payroll professionals in an organisation The median number of employees per payroll professional is 375. In-house payroll teams tend to top out at 5 team members until 5,000 employees payrolled is breached. This does not take into account the complexity of the payrolls, as specialised teams may require more resource. This is slightly lower than that of outsourced payroll teams, however there may be some tasks expected on in-house teams that are not part of service providers offerings.

What working arrangements do you operate for payroll staff in your organisation?

1 MEDIAN

3 AVERAGE

Payrolls per payroll professional

33%

HYBRID 77%

OFFICE BASED

825 AVERAGE

375 MEDIAN

Employees per payroll professional

19% REMOTE

2% OTHER

483 MEDIAN

988 AVERAGE

Payslips (monthly) per payroll professional

5

In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.

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