OUTSOURCED
PAYROLL INSIGHT SURVEY REPORT 2025
Foreword
Welcome to the new Payroll Insights Report 2025.
This report looks at data collected from outsourced payroll teams. Thank you to all who responded. We hope this report provides some valuable insights into how such teams and functions operate. The results can be used for benchmarking and understanding where you need to make changes in your payroll team and function. Please share this report with other payroll professionals, colleagues and peers. It is important that we raise the profile of payroll as a profession and shout about the hard work that we do.
CIPP Policy and Research Team
Contents Key takeaways
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Payroll employees
Working arrangements Qualification requirements
Pricing
Payroll cut offs
Key Performance Indicators (KPIs)
Top challenges
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In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.
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