OUTSOURCED
PAYROLL INSIGHT SURVEY REPORT 2025
Pricing While many respondents use multiple pricing structures, through a need to accommodate standard and more “niche” client types, the standout winners were bespoke pricing ( 69% ) and price per payslip ( 58% ).
Most likely tasks to be included as standard 1. RTI and EPS submission ( 92% ) 2. End of tax year processing ( 81% ) 3. Leaver processing ( 81% ) 4. Dealing with HMRC as an agent ( 80% ) 5. New starter processing ( 77% )
Bespoke pricing packages Price per payslip 69% 58%
Most likely tasks to be chargeable as extra 1. P11d reporting ( 77% ) 2. Forecasting ( 75% )
Price per employee Price per pay period 35% 35%
3. Processing of benefits ( 58% ) 4. Payments to employees ( 54% ) 5. TUPE transfers ( 50% )
Most likely tasks not provided or offered 1. Right to work checks ( 88% ) 2. Telephone queries from the clients’ employees ( 50% ) 3. Email queries from the clients’ employees ( 38% ) 4. Payment to HMRC ( 31% ) 5. Payment to employees ( 23% )
15% 4%
Other
Contigency (% of processed)
6
In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.
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