Guest Engagement Performance
Al Waha Hotel
Complex
Problem Handling
Problem Handling
Problem Free
Problem Free
Overall Staying Experience
Overall Staying Experience
Target: 86.9% Actual: 86.37%
Target: 73.3% Actual: 75.57%
Target: 61.9% Actual: 64.07 %
Target: 90% Actual: 92.03%
Target: 74.90% Actual: 79.23%
Target: 66.2% Actual: 70.71%
Service Attentiveness & Thoughtfulness
Service Attentiveness & Thoughtfulness
Internet
Arrival
Internet
Arrival
Target: 8.30% Actual: 78.48%
Target: 85.10% Actual: 84.9 %
Target: 85.5% Actual: 85.85 %
Target: 84.10% Actual: 85.25 %
Target: 88.60% Actual: 90.73%
Target: 88.9% Actual: 91.46 %
Made with FlippingBook - Online magazine maker