Getting To Know our Leaders
How do you practice work life balance? I have two kids, aged 8 and 4, and I love spending time with them. After my duty, I try to go home right away to spend priceless time with my children.
What was your first job? I started working when I was 9 years old and took on various jobs. I began at a petrol station as a cleaner, then moved through different roles until I entered the hospitality industry in 2007 as a Lift Boy in a 4-star hotel in Egypt.
Mostafa Nagy Front Office Manager Al Husn Hotel
How do you motivate your team? I ensure that my team knows their value, is knowledgeable, and feels empowered so they can be their best selves every day. I believe a leader should first be a trainer, to teach the team how to do their jobs well, and then an entertainer, to ensure the team enjoys their work. Based on our Shangri-La Beliefs, what is that one belief which resonates most with you? “Do Good" resonates the most with me. If we strive to do good in every aspect of our lives, the consequences will always be positive.
Share one of your most unforgettable moments of joy while working at Shangri-la? I have been with Shangri-La since 2014 and have had many joyful moments. Recently, I had a conversation with my manager before an important meeting and wished him good luck. He responded with one of the most valued compliments I’ve ever received: "I don’t need luck if I have someone like you in my team." This meant the world to me and made me feel truly valued and appreciated.
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