Why Bad Reviews Matter
Fact or opinion, constructive or senseless, you can begin to think about your plan of action
Appeal to the Online Platform. It is unlikely that any online review site will take a review down simply because the company doesn’t like the negative feedback. Keep in mind that most online platforms have an interest in objectivity even if you feel the review may impact you adversely. However, if the language in the review is in violation of the site’s terms of use, then you may want to consider contacting a lawyer about having it taken down.
Keep these options in mind as you generate a strategy. A negativ review can dam ge your digital presence
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