2024 Annual Report
Contents
Fraud Alerts: Be Informed, Stay Protected!
Live Audio, Chat, Video Chat & File Sharing Comes to Mobile
Growing your money safely and securely is important. Preventing scammers and thieves from stealing your money and personal information is just as vital. At IDB Global Federal Credit Union, we take both of those goals seriously. This is why, in 2024, we increased the frequency of our Fraud Alerts, with detailed and up-to-date information on topics such as phishing schemes, tax season fraud, holiday cybercrime, and a host of other topics aimed at protecting you and your money. Scammers never stop, so neither do we.
Improving the many ways we serve our members is always top-of-mind for us. So, in 2024, we made our award-winning Audio, Live Chat, and Video Chat communication tool available on our mobile banking app. This means you can now get instant answers to questions and concerns right from your smartphone. Using your phone’s camera and microphone, you could even interact face-to-face with a Credit Union representative. The tool also allows for file sharing with easy file uploads.
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