West Point Association of Graduates 2035 Strategic Plan

- Digitize the Long Gray Line’s Archives. Develop a master plan for the Long Gray Line’s historical records, i.e., the Register of Graduates, the WPAOG Library, the Cullum Files, Memorial Articles/TAPS, online memory pages, and the Memory Book. Preserve the history and legacy for generations to come, in a manner that is best for the graduate to navigate. - Interactive Long Gray Line. Determine the feasibility of an interactive Long Gray Line display, whereby biographical information on every graduate would be accessible via an interactive touch screen located at the alumni center, as well as online.

INNOVATION Integrate strategic foresight by encouraging new ideas and agile decision-making.

•  Strengthen the human-centered design culture within the Association. Human-centered design is an approach that places the real needs, experiences, and aspirations of individuals—particularly graduates, staff, and stakeholders —at the core of strategic planning and organizational development. Within the context of the Link Plan, it ensures that programs, services, and communications are not only relevant and personalized but also impactful at the Moments that Matter most. By embedding empathy, feedback, and continuous engagement into the design process, human-centered design fosters trust, strengthens connections, and drives innovation. It will empower the Association to adapt dynamically, deliver meaningful experiences, and make data-informed decisions that reflect real impact in the Moments that Matter. •  Continue to foster a culture of data-informed decision-making. WPAOG will support and encourage the growth of data-informed decision-making. Encourage decision support and insights across WPAOG through data analytics, modeling, predicting, reporting, and visualization. Train staff to mine for actionable insights within our data. Leverage the tools and methods of data analytics team to enhance the efficiency and the effectiveness of all WPAOG functions. •  Activate AI across the Association. Establish an AI Tiger Team comprised of a cross-functional group of specialists assembled to further enhance WPAOG’s mission and goals using AI to enhance the efficiency and the effectiveness of specific WPAOG functions.

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