........................................................... • Development of designs, specifications, preparation of contract and tender documents, procurement and project management of building / infrastructure engineering projects. Prepare estimates, obtain and assess quotations, monitor works and undertake required contract administration duties. • Understand complex engineering and construction data and suitably tailor its communication to a range of construction and non-construction professionals. • Supporting / advising project designers on construction engineering installations to ensure consideration of operational practicalities and previous lessons learned applied. Provide coordinated engineering input into project post occupancy or handover evaluation workshops. • Accountability for all engineering project commissioning and handover documentation to University procedures (FMAP 42) and identification, remediation and closure of all project related defects (snagging). • Ensure the engineering content and relevance of project Operation and Maintenance Manuals meet University requirements and sign off for handover. • Develop effective digital record keeping for all engineering services; maintain accurate, adequate and accessible records at all times. • A member of the “Soft Landings aftercare team”, assist with scheduling of all required technical training, building familiarisation, user group meetings, trouble shooting, defects/snagging reporting, post occupancy evaluations and reviews.
Performance and Customer Service
• Provide professional engineering services to internal clients and stakeholders placing customer at the heart of service delivery to improve their project delivery experience in support of Facilities Division Customer Service Excellence Programme. • Develop and maintain close working relationships with all colleagues across Facilities Directorate, Professional Services, our Customer’s generally, and with external organisations as appropriate. • To develop and issue operational and strategic engineering services performance reports and benchmarking analysis as required. • Set challenging team and individual direct report performance standards, and proactive reporting mechanisms to meet Facilities and service critical success factors and objectives. • Attend and chair meetings where necessary, liaising with key departmental stakeholders and customers, contractors, consultants, project and University officers as required. • Assist the Assistant Director of Estate Operations, and other Estates colleagues, to improve work process and procedures introducing ‘Lean’ ways of working to maximise operational efficiencies. • Respond to changes in workload and changing priorities, carrying out the role in a flexible manner being responsive to unplanned or emergency situations requiring advice, or control of impact on critical operations or service delivery. • Ensure continuing professional development by taking active steps to identify training and vocational opportunities personally and as part of annual team professional development reviews.
Made with FlippingBook flipbook maker