Bhila, Thobile Yvonne (PhD)
Ms Bhila matriculated from Durban Girls’ Secondary School in 2004. In 2012, she completed a BTech in Business Administration from Durban University of Technology. She has been a lecturer at many private institutions in South Africa, including the Pearson Institute, where she is currently lecturing Operations Management related courses. In 2018, she completed an MTech in Operations Management under the supervision of Dr EI Edoun. Ms Bhila has presented several papers at local and international conferences and has submitted articles in DHET accredited journals. The study unravelled the environmental effects of waste management in the hospitality industry from a holistic view. The overall purpose of the study was to scrutinise and establish the challenges faced by the industry regarding wastage and its effects on the environment. Waste management has been a global challenge. A cross-sectional study was conducted on 200 samples from the population by collecting quantitative data using a close-ended questionnaire. Descriptive and inferential statistics were performed to draw the correlations among variables, which were presented in the form of mono-variate and bivariate through simple frequency table and cross-tabulations. The findings of the study revealed that there is poor waste management in the hospitality industry resulting in negative environmental effects. These findings are substantiated by the poor training interventions and programmes by management for employees, thus causing lack of knowledge and poor skills of effectively managing waste.
Supervisor: Dr EI Edoun Co-Supervisor: Prof C Mbohwa
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