Kok, Lawrence (PhD)
Lawence Kok matriculated at the Centurion Academy and holds a BTech and MTech degree from the Vaal University of Technology. He has been a lecturer for over 23 years at VUT. He published and presented research articles in local and international journals and conferences. He is an assessor of two international accredited journals. Two publishable articles from the thesis have been submitted for review. He consulted widely in the private and public sector and presented six episodes on Employment Relations on SABC 1. He was deputy chairperson of the SABP HR Forum. Kok is the Gauteng Provincial Chairperson of the Safety and Security Sectorial Bargaining Council (SSSBC). The prime purpose of this study is to provide quality management system indicators for the ISO 9001: 2015 standards in South Africa and Cameroon, respectively. The study observes whether ISO certification, and auditor and audit processes influence the quality management system and the extent to which QMS affects auditor performance and business performance. A mixed method of data collection was employed in the research. The SPSS 23 and SmartPLS3 analysis were used to achieve the quantitative results. The qualitative results were analysed using content and thematic analysis. The reliability of all the constructs in the developed model and recommendations served as original contributions to the world of knowledge. Structural Equation Modelling was also conducted, where confirmatory factor analysis (CFA) and path modelling were conducted to check for model fit. Contextual understandings of QMS were revealed through qualitative results. Following from this, the study made theoretical, methodological and managerial contributions that led to the proposition of a framework that would lay the foundation for future research.
Supervisor: Dr EI Edoun Co-Supervisor: Prof C Mbohwa
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