Joseph, Nazeer (PhD)
Nazeer Joseph holds a BCom, BCom Honours and MCom in IT Management. He lectures at the School of Consumer Intelligence and Information Systems, UJ College of Business and Economics, specialising in prolific changes in the information technology (IT) space. Project success and complexity have predominately been debated in isolation in literature. This is particularly true in the Information Systems (IS) project domain where research has mainly presented the two concepts in siloes. This research, therefore, sought to develop a predictive model of IS project complexity by contextualising its relationship with IS project success. A complex adaptive systems approach was adopted, and statistical analysis using PLS-SEM was used to show the complex relationship between constructs. The thesis established 39 significant and relevant IS project complexity indicators which occur during IS project execution. The predictive model showed that IS project complexity negatively influences process success and deliverable success. Being aware of these indicators provides a benchmark for measuring, and monitoring IS project complexity. Project managers cannot prevent the complexity, but should rather embrace it and mitigate it where possible to ensure that the IS project is executed efficiently.
Supervisor: Prof C Marnewick
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