The first magazine of Mobileparts.shop. 68 pages of insparation for mobile repair shops.
Inspirational magazine for mobile repair pro’s
The future of mobile repair, according to Justin Ashford from The Art of Repair
We believe to be your ultimate one-stop-shop. Decide for yourself!
We give you 10 main reasons to become our partner so we can grow together. 10 reasons to become our partner
The ultimate repair shop
Look behind the scenes in Shenzhen To be prepared for the future, we advice you to consider 15 ideas. Our sourcing team is ba- sed in Shenzhen to make sure we are supplying the best quality parts.
Some of the contents. Be inspired!
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Our story
All about our tools If you want to improve the quality and efficiency of your repairs, the use of good repair tools is necessary. All about our parts To repair professionally, you need the best quality parts. We have 5,000 parts in stock of the most prominent brands!
Look behind the scenes in Shenzhen, China We only supply original parts for Samsung, Huawei, Nokia, Sony, Xiaomi, Oppo, Motorola, Google and OnePlus. However, we can not sup- ply original parts for iPhones and iPads. Therefore, we have set up a special team in Shenzhen to source the best quality parts for these devices. Read more about this on page 22 and get to know more about our sourcing process.
Mobile repair starts at Mobileparts. shop, the one-stop-webshop for mobile repair professionals. We are committed to serve you by offering high quality parts, tools, accesso- ries, devices, services and informa- tion, so you can professionalize and grow your business. With our online shop, repair-oriented services, blog, events and Facebook groups we inspire and teach you to get the most out of your business.
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All about our accessories With us as your accessories sup- plier, you can choose from more than 900 different accessories that contribute to the profitability of your business. Give your shop a boost with our accessory total concept! Based on your wishes, the needs of your clients and the number of accessories you wish for, we can make a custom shelf plan, including these accessories.
The future of repair - by Justin Ashford
All about our services We want to help you to professiona- lize your business. That is why we have teamed up with some partners to offer you different types of busi- ness services. The ultimate repair shop This is how we see the future of your shop. To be prepared for what is coming, we advice you to consider 15 ideas for your shop.
When it comes to mobile repair, it feels like one of the biggest questi- ons on every shop owners mind is what the future will hold. It is hard to really get a full picture of the indus- try from the single perspective of a shop owner. This tends to cause a little uncertainty in the future. It seems like a good idea to go ahead and go over some of Justin's opinions on the future of repair.
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INSPIRATIONAL MAGAZINE
Market leading distributor for the professional (mobile) repair industry 2Service is Authorized Samsung Distributor and has all 300,000 Samsung parts in its range for the product groups white and brown goods, IT and smartphones/tablets. We are also a partner of Huawei and a respected specialist in the parts of many other prominent brands such as Sony, LG, Motorola, Xiaomi, Nokia, OnePlus, Oppo and Google Pixel. The comprehensive range, our user-friendly webshop and personal attention are what makes our customers completely satisfied with the service we provide.
2Service is the initiator of, SamsungParts.eu and Mobileparts.shop.
Logistics (inbound) Pai Timisela mee t
The Mobileparts.shop story
We are the market leading distributor for mobile parts in Europe.
Mobile repair starts at Mobileparts.shop, the one-stop- webshop for mobile repair professionals. We are com- mitted to serve you by offering high quality parts, tools, accessories, devices, services and information, so you can professionalize and grow your business. With our online shop, repair-oriented services, blogs, events and Facebook groups we inspire and teach you to get the most out of your business. We also bring you in touch with other repair techs. Our goal? To bring your shop to the next level and make it future proof!
Mobileparts.shop is also a proud member of the Right to repair movement. Together we fight for our rights. Are you with us? RIGHT TO REPAIR
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THE MOBILEPARTS.SHOP STORY
Since the start in 2014, Mobileparts.shop has had the largest market share in the independent mobile repair industry. That is why more than 5,000 products of 84 brands are represented in our 3,250 m² warehouse. With this wide range and our services, we already help more than 4,500 mobile repair shops grow their business in Europe. Every day more than 65 employees are committed to help our clients. How can we help you?
Santkamp 5, 6836 BE Arnhem - The Netherlands
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Our mission: with our products and services we extend the life and user satisfaction of electronic devices!
Bring your shop to the next level. With Mobileparts.shop: • You have access to the best quality parts, tools, accessories and devices. All in one place with fair prices. Delivered quickly, how and when you want it;
• Your employee skills will grow through on-the-job training, events and advise from experts in the industry;
• You have access to an online source of information and a meeting place where you can ask all questions to colleagues in the industry. There is always some- one that can help you;
• You will get tailor-made advice on tools and accesso- ries that suits your shop the best;
• You have access to exclusive services that will grow your sales and will make you work more efficient;
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THE MOBILEPARTS.SHOP STORY
INTERVIEW/ With CEO Remco Spreeuwers Why was 2Service founded? Ten years ago, 2Service was founded to help Samsung im- prove their parts distribution. At that time, Samsung had the ambition to conquer market share in the product categories TV, audio and video. Therefore, having a stable and profes- sional parts distributor was a must. Retailers and end users simply required high quality service from the manufacturer. One year later, Samsung presented their Galaxy smartphones to the market and we were allowed to purchase and distribute the mobile parts. That made our company grow explosively. The demand of mobile parts was so big, that it became our core-activity. Besides mobile parts, nowadays we still help Samsung with the distribution of brown- and white good parts throughout Europe with our webshop SamsungParts.eu. When was Mobileparts.shop established? From 2014, we started focussing on the mobile repair indus- try. We added some brands to our range, to not depend on Samsung only. This worked out really well! Nowadays, we also sell parts from 84 different brands all over Europe. Be- sides spare parts, we now also offer accessories, tools, devi- ces and services in our webshop Mobileparts.shop: the place for the professional repair engineer. We want the industry to grow so all repair shops will be future proof. Because the market is changing very fast.
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How do you see the future of repair? The market is quickly changing. Lots of traditional telecom re- sellers start repairing and simple enough, repair shops start moving more towards retail. Manufacturers make it possible for consumers to do repairs and at the other hand, make repair more difficult due to serialization. In the U.S.A., the trend of telecom operators who are repairing in their own shops is increasing. Repair is a real client magnet. The biggest challenge today is that you need to get as many clients to your store as possible and convince them with extra products and services, besides your traditional repairs. Retailers are already sales specialists, but this is the moment for repair shops to change. We try to help the best we can by offering different kinds of services and also by helping to improve their sales skills. So with products, servi- ces and skills we aim to let repair shops grow, so they are ready for all that is coming. Times are changing! What advice would you give to repair shops? I do have some specific tips for the mobile repair professional: invest in a microscope with a camera included. Every shop should have one. A microscope gives you a better overview of the device to be repaired and offers a great shopping experience for your clients. For example: if you connect the microscope to a televi- sion in your shop, you can take the client into the repair task and show them how you fix their devices. Repairing with a microscope is safer, more professional and gives 100% transparency to your client. Start micro soldering. I believe that shops that are not micro solde- ring yet, are not well prepared for the future of mobile repair. Everybody can learn how to micro solder and as a L3 trained engi- neer, you will never have to say ‘no’ to a customer asking for a re- pair. This way, you can make optimal margin on all your repairs and you are able to distinguish yourself from other repair companies. Invest in a good POS system and automate as much as possible. Time is money and you do not want to waste your time. With a good POS system, you are even able to make and plan your social media posts in advance. AdCentral is a product that is perfect for this particular job. It is already popular in the U.S.A. and will help many European shops in the future as well.
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INTERVIEW
10 reasons to become our partner
4,500+ repair shops cannot be wrong, can they?
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Lifetime warranty on our sourced parts from China
Authorized Samsung Distributor and Official Huawei partner
Valued by 4,500+ repair shops
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4 .9 / 5 Average customer rating (Trustedshops.com)
Order on credit > € 500,-
Ordering before 17:00 CET is same day shipping
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> 500,000 articles on stock
99.5% of our clients is satisfied with our service
Returns settled on average 2.2 working days
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We are committed to help you. Grow your business!
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10 REASONS TO BECOME OUR PARTNER
Get in touch and meet your personal account manager
Jasper Sevretan AM: Nordics/UK j.sevretan@2service.nl +31 6 10909948
Felix Bruil AM: Germany/Austria/Switzerland f.bruil@2service.nl +31 6 13642592
Maarten Geerling AM: Eastern Europe m.geerling@2service.nl +31 6 13767801
Roeland van der wel AM: France r.vanderwel@2service.nl +31 6 10040552
Lenie Hoekstra AM: Italy l.hoekstra@2service.nl +31 6 57572864
Mark von Rotz Chief Operation Officer r.vonrotz@2service.nl
Joris Breepoel Sales administration j.breepoel@2service.nl
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GET IN TOUCH AND MEET YOUR PERSONAL ACCOUNT MANAGER
Our product groups
PARTS
ACCESSORIES
Our quality of parts is your quality of service
Maximize your sales of accesso- ries that your customers will like
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S ERV I CE S
We help you, so you can grow your business
TOOL S
Tools for pro’s, selected by worlds' best engineers
DEV I CE S
Pre-Owned devices with honest quality
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OUR PRODUCT GROUPS
Our brands
Samsung For iPhone/iPad
Minim Promiz Impact Samsung accessories Apple accessories
Huawei Google Motorola Nokia OnePlus
Gear4 LAUT Integral
Oppo Sony Xiaomi
2UUL, AMAOE, Amtech, B&R, Baku, BEST, Chicopee, dotterpodx, Emperor Shitian, Feather, Fluke, Goot Wick, Hakko, iFixit, Jabeud Tools, JBC, JC, Kester, Korad, Mechanic Mega Idea, Mi Jing,
Apple Samsung
Mtriangel, Nanch, NASAN, Novel, Owon, PPD, QianLi, Qing Feng, Qualitek, Quick, Regen-i, Repairor, Stanley, Sunshine, TBK, Techspray, Tesa, The Art of Repair, Toolguide,
Piceasoft AdCentral Stellar
Tristartester, Vetus, Weller, White label, Wiha, Winner, Wolve Wrepair, Wylie, Xiaomi, Xinzhizao Technology, ZXW, Yang Sheng, Zhanlida,
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We believe to be your ultimate supplier, but judge for yourself
Request a free account now, it will only take one minute!
We know you have a lot of options for buying spare parts. How our quality is compared to other suppliers? That is something you can only determine yourself. So, make a tri- al purchase now and get a 5% discount on your first order! Whether you are interested in buying parts, tools, accessories or devices, with a personal login you will get access to our actual availability and prices! Why not have an account of the No. 1 mobile parts distributor in Europe? To join our club of 4,500 professional repair customers, you can simply create an account on our shop. Please scan the QR code below or go to Mobileparts.shop and click ‘Register’. Fill in all the required fields to get access within 1 or 2 working days. Please note: without your valid VAT-number, we cannot grant access to our webshop because we only allow registered mobile repair related companies. After a quick check-up, our Sales Support de- partment will send you login details and then you will have access to our full assortment.
Register now!
Go to Mobileparts.shop/ dealer-registration or scan this QR code to get your personal account.
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TRY US AND GET 10% DISCOUNT
All about our parts
To repair professionally, you need the best parts. We have 5,000 parts in stock from the most prominent brands!
To make sure that you can focus on your repairs, we made sure that we have all you need.
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As an Authorized Samsung distributor and offici - al partner of Huawei, we deliver all spare parts for Samsung and Huawei devices, directly from the source. Besides these brands, we also offer small parts and displays for Sony, Xiaomi, OnePlus, Oppo, Google, Nokia, Motorola and iPhone/iPad, at the best prices.
for example for iPhones and iPads. That is why we have our own specialized sourcing team in Shen- zhen, China. Our team searches the best quality parts for iPhone and iPad. And because we know that sometimes manufacturers of smartphones will not release many parts, we are prepared with the best refurbished parts. Or if your customer wants a cheaper repair, you can offer refurbished parts to lower the price. We offer refurbished displays for Oppo, OnePlus and Google Pixel smartphones!
We always want to offer original displays and parts. But as you know, that is not possible for every brand,
We offer 5 different quality options of parts for iPhone and iPad: Factory std, Pulled, Refurb, In-Cell & Compatible.
Are you still not sure what quality you prefer? Ask your personal account manager! He will be pleased to tell you more about the differences in quality of the displays.
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ALL ABOUT OUR PARTS
Pre-installed small parts
Refurbished displays are available from Mobileparts.shop with and without pre-installed small parts. See an overview of pre-installed parts below.
Flex cushion
Camera
Speaker
LCD protection shield
We are very serious about the quality of our sourced parts and set high requirements for ourselves and our products. But how do we do this? Our China Sourcing manager lives permanently in Shenzhen and is responsible for the daily sourcing of the best quality parts for iPhones and iPads.
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About our quality
Parts for iPhone and iPad.
What do repair shops think about our quality?
We did a survey with our clients that bought parts for iPhone/iPad. Our clients rated our qua- lities anonymously. 106 clients participated. 81% of the participants also ordered from other ven- dors, so they were able to compare the quality difference.
1. “Of all vendors, Mobileparts.shop offers the best quality parts for iPhone ”.
We asked our clients, "How would you rate our qualities from 1 to 10?".
84 %
8 . 52
8 . 43
8 . 63
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agreed with this statement.
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2. “Of all vendors, Mobileparts.shop offers the best quality parts for iPad ”.
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73 %
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agreed with this statement.
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3. “I would recommend the quality of parts for iPhone/iPad from Mobileparts.shop to other repair shops and retailers”.
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100 % agreed with this statement.
Quality score
Display iPhone
Display iPad
Small parts iPhone/iPad
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ALL ABOUT OUR PARTS
BLOG/ A look behind the scenes in Shenzhen, CHN. e supply original parts for Samsung, Huawei, Nokia, Sony, Xiaomi, Oppo, Motorola, Google and OnePlus. However, we can not supply original parts for iPhones and iPads. Therefore, we set up a special team in Shenzhen to source the best quality parts for these devices. Read more about this in the following pages and get to know more about our sourcing process.
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Our sourcing team Our sourcing team is based in Shenzhen to make sure we supply the best quality parts. Shenzhen is home to lots of electronics markets. So, it is the place to go for the best qual- ity displays and small parts for iPhone. The team Our team in Shenzhen consists of thirteen employees. Sourc- ing manager Wen is responsible for purchasing, while the other twelve employees mainly inspect and check parts. The inspection process is rigorous, to make sure any ‘rotten apples’ get removed and our customers are guaranteed of the best possible quality.
Meet Wen, our sourcing manager from Shenzhen
“I started at Mobileparts.shop of 2Service as an administrative assistant. After a while, I moved to logistics. I set up a website in my spare time and imported iPhone parts from China to sell in the Netherlands. It enabled me to acquire experience in the Chinese electronics market. When Mobileparts.shop wanted to add parts for iPhones and iPads to its range, my father took on the sourcing process for this purpose. We speak the lan- guage and know the culture, which is a massive advantage. It makes the entire process easier for us to understand and enables us to respond efficiently to any developments. When I was still living in the Netherlands, my father used to manage the processes in Shenzhen. In December 2017,
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A LOOK BEHIND THE SCENES IN SHENZHEN
Our manufacturers
I moved to Shenzhen and took over my father’s job. Thanks to our knowledge and experience, we are in a position to make good agreements with factories in order to get high quality at the right price.” “I am responsible for the continuity of our qual- ity and its provisions. I also check all new pro- ducts and maintain contact with current sup- pliers. We have special agreements with manu- facturers to make sure that we only get the best high-quality products. In addition, my team looks for new suppliers, performs quality checks, packs orders, keeps stock and takes care of the delivery of the goods.” Our sourcing process and the advantages we offer There are two types of sellers on the electronic market; firstly, the resellers, traders who buy screens from factories and resell them on the Shenzhen markets. The second type of sellers are the manufacturers themselves. About 90% of market exhibitors are resellers. Sourcing Manager Wen: “I always start chatting to find out if the market exhibitor is a reseller or a manufacturer. That means asking various questions about the refurbishment process and stocks, among other things. I can find out if someone is only reselling screens by asking simple questions about stocks and quality. If someone cannot give me a straight answer about their stocks for a certain model, I know I am talking to a reseller and not to a manufacturer. If I ask if it is possible to deliver a certain screen component of a certain quality and the answer is negative, then I also know that I am talking to a reseller.”
We do business with manufacturers who specialise in certain iPhone models. A manu- facturer that specialises in a certain iPhone model is more likely to supply high quality parts, simply because they know more about the model. We deal with fixed manufacturers for parts and
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Stock Another advantage is that we have extensive stocks, as we often purchase large volumes. This gives us time to search out new parts. It means our sourcing team can take the time to check all small parts and displays and compa- re them with what is available on the market. If stocks run low, they have to be replenished quickly, leaving less time for quality control. Checks After we find the right parts, they are checked by the sourcing team in Shenzhen. Many companies check quality on the spot at the electronics market but carrying out thorough checks there is very difficult due to the lighting and crowds. We always check the parts and screens in our lab, where the working con- ditions are always the same.
displays for iPhone and iPad. Our manufacturers make our displays to measure. We are very loyal towards these manufacturers, as a result of which we have built up close relationships. Thanks to these close relationships, manufacturers know our quality requirements. Our fixed manufacturers deliver small parts or displays directly to our office, outside the electronic market.
Lifetime warranty because quality is our priority
If any technical defects, manufacturing de- fects or dead pixels do occur on your received part, you are sure of a lifetime warranty. You can return the item to us, free of charge. You can easily report the defect in our online RMA tool. We take care of quick processing and credit the purchase costs.
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A LOOK BEHIND THE SCENES IN SHENZHEN
All about our tools
If you want to improve the quality and efficiency of your repairs, the use of good repair tools is essen- tial. In our assortment you can find different kinds of tools for smartphone repairs, but also tools for micro soldering. Our tool categories:
Back glass removal
Basic repair tools
Battery tools
Adhesives
Board repair components
Desk organization
ESD
Fume extraction
Microscopes
Programming tools
Safety and protection
Schematic support
Screen refurbishing
Soldering tools
Testing and power supply
Work mats
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Every tool is a champion at Mobileparts.shop
What do you pay attention to? What do you think is important in terms of quality?
“First, I look at how something should be, look like and feel. This can be applied to anything. You cannot baseline your work without comparing it to OEM standards. So
All tools have been assessed and proven to be the best.
we must assume that the most eligible quality tool to replicate OEM standards will be the one that is new, sharp and accurate. As well as one that was designed for the purpose you are using it for. The more refined your work, the more niche the tool.” What is your favourite tool and do you have a tip regarding the use of it? “I think currently, it is using a BGA knife which is a small feeler gauge type metal used to go un- der underfilled chips. But I love using it on level 2 work. Such as releasing flexible circuits or remo - ving things like and similar to Touch ID. It is a crazy versatile tool. I personally call them "tension tools" because you are using it to apply slight tension to flex cables to safely remove them.”
We support repair professionals by offering a wide range of professional tools. Our tool range has been compiled in collaboration with the owner of The Art Of Repair, Justin Ashford. He is a professional repair technician and sha- res his experience and knowledge with his 30K+ online subscribers through his YouTube channel ‘The Art of Repair’. In his videos, he explains the most up to date techniques, his expertise regarding mobile repair, micro sol- dering and the best tips and tricks regarding repair. He has a strong passion about tools and that is why we are working together. With Justin, we have made a selection of the best tools available. These tools can be used for all levels of smartphone and tablet repair.
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ALL ABOUT OUR TOOLS
Besides basic repair tools we also offer all you need to start micro soldering! To make things easy for you, we have put down a list of tools you need to get started! First, you need a simufocal ( 1 ) microscope head . With this microscope head, you can look at the part both through the camera and directly via the microscope. To capture images and video of your work, use a standard ( 2 ) 1080p 60fps microscope camera in combination with a ( 3 ) . 35 reduction lens . You use that lens to mount a C-mount camera on top of the microscope head. Micro soldering is, of course, a precise job, so you need a good view. With the ( 4 ) .5x Barlow lens you create the perfect distance to see everything well. We also recommend using a ( 5 ) barlow lens cover to ensure that no dust gets on your microscope head. For the very best image, also use a ( 6 ) 144 LED light . This lamp provides an optimal view of your workplace. Do you want to start with level 3 repairs?
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We have more tool kits available on Mobileparts.shop
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Looking for a ready-to-go kit?
We have 4 different micro scope kits,
1. AOR-MS-SMALL 2. AOR-MS-BOOMST 3. AOR-MS-ARTARM
(Nr. 7 + 1, 2, 3, 4, 5, 6) (Nr. 8 + 1, 2, 3, 4, 5, 6)
(Nr. 9 + 1, 2, 3, 4, 5, 6) 4. AOR-MS-METALREW (Nr. 10 + 1, 2, 3, 4, 5, 6)
Now, we have covered the basics. All you need now is a stand. But, there are various stands available. Do you not know which one to choose? We will explain the difference. To start with, the ( 7 ) Basic Light Weight Stand (AOR-M-013). This particular stand comes with a silicone repair pad and white focusing rack that includes a magnetic PCB holder and silicon mat. It is the best option if you need to go mobile! Following up, the ( 8 ) Movable Heavy Boom Micro- scope Stand (AOR-M-009). This stand comes with a focusing rack. With the metal rework sta- tion setup, you will get a solid base to work on. Another benefit is the space that you have to or - ganize all your tools and small components. Next, the ( 9 ) Articulating Arm (AOR-M-010). This stand has a focusing rack for the stereo micro- scope head. If you move around a lot, this is de- finitely the perfect stand for you! The long reach articulating arm can keep your scope out of the way when needed. Last but not least, the ( 10 ) Basic Boom stand (AOR-M-012). This specific stand includes a gold Metal Rework Stand and a white focusing rack. The stand is incredibly stable and heavy. There- fore, it will never move from its place!
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ALL ABOUT OUR TOOLS
Exclusive accessory brands for your shop
All about our accessories
We developed three own brands: Minim, Promiz and Impact. These brands are exclusively available via Mobileparts.shop.
With us as your accessories supplier, you can choose from more than 900 different accessories that contribute to the profita - bility of your organisation. Give your shop a boost with our accessory total concept! Based on your wishes, the needs of your customers and the number of accessories you wish for, we can make a custom shelf plan, including these accessories. With a shelf plan, we try to optimally support you with the implementation and promotion of our accessories from a distance. The more accessories or parts you buy at Mobileparts.shop, the more discount you get! 50 % minimum margin
Complete your accessory assortment with:
→ Premium, handcrafted cases from Minim , made out of full-grain leather; → A complete range of high-quality and universal accessories from Promiz ; → Screen protection from Impact , ready for everyday impact. You can make good margins on all our brands. The minimum dealer margin on Minim products is guaranteed 50% and helps you to sell pro- ducts of a higher price segment. On Promiz and Impact you even make more than 50% dealer margin on average.
Premium Leather Craftsmanship
Anything to Power, Place, Protect and Play your phone.
2-in 1 wallet cases, book cases and back covers, made in Istanbul. Available for Samsung and Apple devices.
Universal smartphone accessories your clients need to use their device to the fullest. Promiz offers universal cables, chargers, power banks, holders, audio acces- sories and also high-quality cases at the best prices.
Ready for everyday Impact!
Impact screen protectors are made of high-quality glass with 9H hardness, have an incredible smooth touch and are anti-scratch and anti-fingerprint. Tempe - red glass and curved glass are available so the glass will always be compatible with a case.
The best protection for phones
Want to sell the drop protection cases in your shop that protects, devices optimally? Become a reseller of GEAR4. GEAR4 cases protect phones against dust, scratches and fall damage. These cases prevent fall da- mage from up to 4 meters, through the shock-absorbing D30 edges. The screen is protected very well because the edges are higher than the screen itself so the case absorbs the impact.
Premium German cases & accessories
LAUT is a perfect addition to our assortment because of the high quality, colorful and Drop Tested cases! Femi- nine and fashionable colors, functional ánd qualitative. The cases contribute to environmental sustainability."
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ALL ABOUT OUR ACCESSORIES
We can optimize your accessory sales Yes, there is a distance between us, but only physically. We can be by your side during the whole process of optimizing your sales of accessories. We will take care of it all so you can focus on other business.
* 6 . Displays We can also help you with other displays, like the Minim promo box!
* 4 . POS material We offer you all POS designs for free. Display signing, posters, stickers, we have all worked out for you. You only need to send the design to your local print shop.
* 5 . Video content We will provide you with video/photo content of the brands that you sell. Show it on TV in your shop or use it for your Social media posts!
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1 . Accessories You will get a shelf plan with items that have proven to sell. They are already available in almost 200 shops in the Benelux! So this concept is proven successful for your type of clients.
2 . Satisfaction Are you not satisfied with the sale of the products? No problem. You can return them without any problem within 90 days. A term of 180 days even applies to our own brands.
* 3 . Backing cards We will get you all you need. Also the ‘Sorry, we are out’ cards .
7 . Delivery Order your accessories before 17.00 CET and we will ship them the same day.
8 . Brands Besides our own brands we can also provide accessories of Gear4, LAUT, Samsung and Apple.
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OPTIMIZE YOUR ACCESSORY SALES
POS/ Get a free shelf plan for your shop!
Anthonie has 9+ years experience with optimizing accessory plans. He will make one for you for free and without any obligation.
Scan this QR code, fill in the form and we will contact you!
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How does this work?
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Let us know you are interested by scanning the QR code and filling in the short form;
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Your account manager will contact you by phone or Teams. Let us know what you wish for and share the available shelfspace with us;
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You will get a custom shelf plan in- cluding a proposal with a calculation of the investment and the potential earnings;
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Approved? Then we will send you instructions about how to equip your shop;
We will make a download available for you of the available POS. This way your local print shop can im- mediately prepare the necessary promotional material for you.
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After these steps you are ready to increase your sales with lesser effort!
We will notify you when new products are coming and when it is advised to optimize your plan.
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GET A FREE SHELF PLAN
Customer reviews
We have asked a few of our clients what they think of our services.
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4.9 / 5 Average customer rating
99.5% satisfied with customer service
Trusted by 4.500 + Repair shops
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CUSTOMER REVIEWS
All about our devices
The quality of our products determines the level of service for your repair shop. We know that! And that is why you can count on us. We are always transparent about the quality of the Pre-Owned iPhones or iPads. All devices are strictly inspected. We check the battery to make sure it has at least 80% battery health. Besides the battery, we also check the cosmetic quality and 30 technical conditions of every device. Based on all these results, we clas- sify the devices in multiple qualities.
Expand your range and sell devices to your customers. We support repair professionals by offering high quality Pre-Owned devices. To make sure that you can help every custo- mer with their needs, we offer multiple qualities.
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Best quality Pre-Owned iPhones & iPads.
All Pre-Owned iPhones are tested with Piceasoft
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ALL ABOUT OUR DEVICES
GRADING/
After testing we classify our devices in six grades: SWAP, PO-A+ PO-A, PO-B, PO-C+ or PO-C Due to sustainability the devices will be delivered without any accessoires or retail packaging.
Need dummy devices?
Do you need shop presentation of the devices that you sell? No worries! You can also get dummy devices at Mobileparts.shop! Dummy devices are perfect presentation mate- rial for your display, without you having to worry about them being stolen or getting broken. They have the same look and feel as real devices and can give your customer the perfect representati- on of the real device.
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Sell Pre-Owned iPhones & iPads
Check out Devices →
Go to Mobileparts.shop/en/articles/devices or scan this QR code to view our current offer.
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ALL ABOUT OUR DEVICES
Endorsed product
All about our services
We help you grow your business and work more efficiently by offering you selected products of our partners.
Recover data with the Stellar® Data Recovery Lab-Services
Discover all Business Services
Fortunately, software is often enough to retrieve lost or deleted data. But sometime the problems are too complex or physical in nature. Then the second step is necessary: Data Recovery Lab-Service of Stellar. The Stellar technicians will spend their time investi- gating the problem and retrieving the data from the storage medium in one of their labs. So, is the data harddisk not responding anymore? The data does not have to be lost yet! You can still help your client by sending the carrier to the Stellar lab. If the problem cannot be solved, no cure, no pay ap- plies. Whenever the lab can solve the problem, you will make a margin of 20% on the job. This is € 150 profit without any effort.
We want to help you to professionalize your business. That is why we offer you different business services. Think of marketing tools, software for testing and diagnosing devices and tools to recover data from your clients! With this initiative we want to help you work more efficiently. And the good thing is: all services can be ordered with a huge discount at Mobileparts.shop.
Become a data recovery expert!
Clients from Mobileparts.shop get a 5 % extra margin on the Stellar® lab service.
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Endorsed product
Endorsed product
Create original video content and templates with AdCentral
Diagnose, back-up, erase data and prepare devices for trading
Create and automate your in-store TV content and your online content from one app with Ad- Central. You can access mobile repair-related videos, templates and high-quality graphics to promote your store services! Also, you can upload your content to the app and personalise your content to grow your brand. In less then 5 minutes, you can set up a high-quality video and show it on your AppleTV, Android TV or Fire TV. You can also auto-post content as sche- duled social media posts! AdCentral is a paid add-on. With this, you do not need a marketer!
The services from Piceasoft offer you confirma - tion, confidence and add a great value to you as a repair shop. - Picea® Diagnostics lets you analyse the conditi- on of a device. So you can decide whether repair makes sense, without having to open the device.
- Picea® Switch gives you the possibility to make a back-up of your client's data.
- Picea® Eraser erases all data from devices and also offers a certificate afterwards to give to your clients.
Try AdCentral now for €29-per month, this includes a €10-discount for Mobileparts clients. Impress your clients with videos and templates!
Test your devices fast and easy!
All clients from Mobileparts.shop get a 14% discount.
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ALL ABOUT OUR SERVICES
Join our professional mobile repair professionals community!
Scan the code below and join the group
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Connect with other repair professionals through our Facebook Group!
Do you like to connect with your fellow repair professionals? Then you should really join our online repair community on Facebook. On Facebook we have made a private ‘Mobile Repair Talk Europe’ group.
Repair professionals from all over Europe can apply for the group, only professionals with a valid business get in. They help eachother with difficult repairs, talk about new tools, share the latest repair trends and their tips and tricks.
www.facebook.com/groups/mobilerepairtalkeurope
Want to learn more?
→ Mobileparts.community, blogs that will inspire you.
community
Many helpful articles are ready to be discovered on our blog: www.mobileparts.community
→ Our group suggestion.
Whether you are a hobbyist or a tech sitting in the shop. In this group you will find everything from basic computer, phone & tablet repair, to also delving into board level repair and data recovery aspects: www.reddit.com/r/mobilerepair/
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JOIN OUR COMMUNITY
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SIGN UP/ Subscribe to our newsletter
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NEWSLETTER
t is important to understand that used devices have several underlying factors that determine There quality level. One of the most important factors involved, is the battery statistics. Batteries tend to go bad over time based on both charge cycles and cell age, regardless of usage. Do you want to find out more about this matter? Read along. BLOG/ Factors that determine the battery quality.
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Factor 1: Cell age First of all, the current Lithium-Ion technology (Li- ion batteries) that is regularly used in smartphones takes about 24 months to be considered “expired” due to internal chemistry breakdown. Even basic testing to extract the statistics, does not give you a trustworthy idea of the battery health. Because it takes lengthy testing of the battery with multiple cycles to get reliable data of the battery health. In general, we can say that a battery that has been used for 12 months, is halfway through its lifecy- cle. Please note, that this article was written with a broad spectrum of experience that fits most Lith - ium Ion batteries currently used in smartphones introduced through 2020. The entire ageing process of batteries is still a fre- quent debated subject, since it is still not fully un- derstood. Now, we are catching up on the science. Unfortunatley, we still do not have a complete answer. However, without a complete answer, we can see a few reasons why this might be occurring: The first theory is that dendrites can form along the anode of the battery cell. When the an- ode has imperfections, dendrites have a nucle- ation site to form. Once formed, dendrites will only increase and can grow to puncture the batteries layers. Therefore, the battery performance drops. The second theory is that a highly resis- tant cover layer forms on the anode during stor- age. This causes a malfunction of the battery cell, causing the lithium to drain from the cell. This cover layer normally disappears during use but constantly grows in the battery if it is not charged. 1. 2. The latest and most likely theory is that Li-ion batteries lose even more voltage than normal because they are stored at incorrect temperatures or voltages. If the total voltage of the battery has fallen below a certain level, it is possible to breathe new life into the battery, but it still loses capacity. 3.
Factor 2: Cycle counts
Empty zone (can be refilled) Available energy Rock content Unusable, can no longer store energy
The second factor to pay attention to, is cycle counts. As batteries age, the cell itself will start to transform in portions to a rock type content, see figure 1. In the simplest of terms, this pre - vents the cell from holding the same energy as it once did. Even people with no knowledge of the technology, can recognize this symptom. If you have ever had a battery die at 40%, basically the battery was unable to hold voltage and died prematurely. You can compare the original 0-100% measure- ment based on cell age with the cycle counts. The outcome: about 730 complete cycles after 2 years of daily charging. Please note, this can vary depending on the brand and batteries in- ternal chemistry, and has been known to vary between 5-800 cycles. Combine both factors, it would mean that a battery will go from 100% to 0% in 24 months and 730 cycles.
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FUNCTIONS THAT DETERMINE THE BATTERY QUALITY
Factor 3: Battery health The final factor would be current battery health. This is based on the math between both the design capacity and the actual capacity of the cell. For iP- hones, this is easy to determine because they use a measurement that is constantly doing learning cy- cles. Therefore, iPhones create averages that turn out to be this “battery health”. So to Illustrate this, if the batteries original capacity was 1000mah and the actual capacity was 765mah. Just plug that into an easy equation where D is design capacity and A is actual capacity. Formula: A / (D / 100) where 100 is the total percentage out of 100 of battery capacity. Plug in our numbers: 765 / ( 1000 / 100 ) Order of Operations: 765 / 10 Final percentage based on reported numbers: 76.5% Therefore, we can see that we are at about 77%, if we do the same rounding as the device does. So with all this info, we can look at the examples below and determine which ones are good. While there are more ways to continue to evaluate this informa- tion instinctually, we should be able to determine overall health with these three factors.
Battery statistics examples
M = Months C = Cycles BH = Battery Health
Let’s say, all batteries are 3000mah and 80%BH is the replacement time. 80% of 3000mah is 2400mah. 1. 8M 120C 97%BH = Good Battery 㨆 We can see here that we have a low cell age and low cycles. Also, the battery health matches those numbers. I would call this a good battery in a used phone. 2. 28M 50C 100%BH = Bad battery 㨏 Right off the bat, we hope you can see something here is fishy! How can we have 100% battery health with a 28 month cell age and 50 cycles. Easy, the battery was not used long enough to drop its first percentage point. It was sold and put into storage. This means that if the phone is used now, the bat- tery will start to perform those averages. It may start to show degraded health very prematurely once the averages reflect into BH. 3. 16M 1000C 70% BH = Bad battery 㨏 This reflects classic battery degradation and shows through all factors a bad battery as battery statis- tics intended and showed. With 16 months the bat- tery is nearing its expiry date, with 1000 cycles it is clearly a heavily used battery as well during those 16 months. Lastly the battery health has depleted a lot too. All in all a generally bad battery that would need replacing. So, now we hope you can see the relationship of battery statistics and used devices. Not all used devices have the same quality battery. Therefore we cherry pick our used devices not only based on cosmetics, like all other sellers. We evaluate every unit for proper battery statistics to make sure you are buying the quality you know 2Service stands for. Battery health alone does not tell you enough to make sure of this.
Check out our High capacity batteries
Go to Mobileparts.shop for our current offers
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You are welcome to our repair course!
Come over to our lab where Justin Ashford educates repair techs with L1 - L2 - L3 skills. Look at Mobileparts.event for all physical and online international courses. We make it easy for you, you will only have to make sure that you get to Arnhem, The Netherlands. Hotel, food, fun, trans- portation: it is all taken care for.
All the tools used in the lab are selected by Justin Ashford of The Art of Repair and are available on Mobileparts.shop. Any DIY without a business registration can buy tools at AORsupply.eu , the official web - shop of The Art of Repair
Sign up here! →
The repair shop of the future
This is how we see the future. To be prepared for what is coming, we advise you to consider:
9. A bigger and more unique assortment through drop shipment Expand your assortment without having to hold a lot of products in stock through drop shipment. Connect with partners who add products that deliver great added-value to your assortment. 10. A good POS-system Automate all your processes and work more efficiently with fully customized POS-software. It helps you with your administration but also lets you connect directly with suppliers for an up-to-date stock. 11. A visitor counter Register and analyse your shop visits so you can optimize your sales and conversion. 12. Show your unique added value While customers are waiting you can create a way to let them discover your corporate story. You can do this through a (animated) video, flyer or even a game you can show on a TV screen or tablet in the waiting room. 13. Create an unforgettable experience Let your customers enjoy something to drink or to eat in special packages with your company name on it to create more brand awareness. This way their shopping experience will be remembered. 14. Device test report Give customers an automated diagnostics report to prove that the device is working properly again. So you will never have any disputes and will save you trouble. 15. All parts available Besides parts for mobile phones, you can also order parts for laptops, drones and other devices. The best vendors are connected with the POS system!
1. Microscope in sight Micro solder in front of your customers with all the right tools. Boy, what an impression you will make! 2. Best selection of accessories Carefully add accessories for your type of customers. Promote them with stunning POS-material and show your customers the uniqueness and price of the accessories in a video that you can play on small LCD screens. 3. Create a live view Add an extra shopping experience and let your customers see your repairing skills. Connect the camera from your microscope to the television behind you to give your customer insights in what you are doing. 4 / 5. TV Show customers your products, services and prices in professional content on screens in the store and on social media. With special software, you can create videos and templates in less than 5 min. 6. Pre-Owned Devices Help to save the planet and offer your customers Pre-Owned devices of the best quality. Pre-Owned devices are the best alternative for a new device and you can make extra margin on these devices. And we're saving 79 kg of Co2 emissions.
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7. Offer more then only repair Be less dependent on your repair
income. Convince your customers by offering other services besides repair like: insurances, data recovery and phone subscriptions. Become a full service phone retailer. 8. Bargains in prominent places People like bargains. Consider to do up and cross sell at any time when you get the opportunity.
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It would probably not surprise you that we are working on an assortment which gives an answer to all the needs above. That is why we believe to be your one-stop-shop!
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THE SHOP OF THE FUTURE
BLOG/ Justin Ashford: The future of repair
hen it comes to mobile repair, it feels like one of the biggest questions on every shop owners mind is what the future will hold. It is hard to really get a full picture of the industry from the single perspective of a shop owner. This tends to cause a little uncertainty in the future. It seems like a good idea to go ahead and go over some of my opinions on the future of repair. Based on a combined perspective that is rooted in the same day to day shop life but accentuated with the experience of working on the other side. So, let’s go ahead and cut to the chase and go over five things that I personally think will be in our future. Such as day to day mobile repairs and some of the effects we see in the future based on these predictions.
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About Justin Ashford Justin Ashford is a passionate tech and repair enthusiast. He spent many years building his own shop and brand. Also, Justin’s love for tools is enormously. Visiting the markets in Shenzhen to search all the new tools as they arrived was one of his favourite hobbies while he lived in China. Justin decided to share his techniques and knowledge with the world through his YouTube Channel ‘The Art of Repair’. Nowadays, the Art of Repair channel has over 30K subscri- bers and contains more than 150 videos. Behind the scenes, Justin works with anyone who is willing to work hard for the repair community. This has taken him all over the world where he met amazing people who love repair as much as he does.
Encrypted Serialization of Parts: Your biggest worry.
"I think the first thing on everyone’s mind is encrypted seria - lization of parts. It is no secret that Apple has been locking down components. For example, the Biometric sensors, Touch ID and Face ID. Recently, we have also seen lock- downs of both the battery and the screen. These are, if not, the most replaced components in a device. I think it is plain to say that if you do not push the issue with your local legis- lation, we will see an even larger rise in parts. These will be irreplaceable, outside of going to the manufacturer. What is crazier is if you look at an assortment of the ten seemingly most common repairs. You will find that they are starting to serialize more components. This requires serial swaps to enable previously working functions that are just software based, not hardware based. A troubling sign indeed. To un- derstand this in a straightforward way, take a look at the graphic on the next page. This dictates the trend over time and the truth will be clear".
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JUSTIN ASHFORD: THE FUTURE OF REPAIR
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