Space Manager- QMUL

Space Manager Candidate Information Pack

Contents

• Message from the President and Principal

• About Queen Mary, University of London

• The role of Space Manager

• Job Description and Person Specification

• Further Information and How to Apply

QMUL is a unique, world-class global University with a long, proud and distinctive history. As one of the UK’s leading research-focused higher education institutions, we have more than 32,000 students, 4,500 staff and an annual turnover of £535m.

Message from the President and Principal

Thank you for your interest in this role and in Queen Mary University of London. Working at Queen Mary means being part of a unique, world-class global University with a long, proud and distinctive history.

Working at Queen Mary means being part of a unique, world-class global University with a long, proud and distinctive history.

Our founding institutions, the London Hospital Medical College, St Bartholomew’s Medical College, Westfield College and Queen Mary College, were founded to provide hope and opportunity for the less privileged and otherwise under-represented. Today, we remain true to the vision of our founders by continuing to improve lives locally, nationally and internationally through the seamless combination of our world-leading strengths in education and research. The Queen Mary community – our staff, students and alumni – is the heart and soul of our University. We are proud to provide an inclusive and nurturing environment so that staff and students from all backgrounds can develop, flourish and achieve their full potential.

I look forward to welcoming you to our unique University and working with you to realise our ambitions.

Professor Colin Bailey, President and Principal

Welcome to Queen Mary University of London

High-quality learning experience

Queen Mary, University of London is one of the UK’s leading research-focused higher education institutions. With around 32,000 students on Degree Courses, 4,500 staff and an annual turnover of £535m, we are one of the biggest University of London colleges.

Queen Mary offers students a stimulating, supportive and high-quality learning experience, with teaching inspired by our world-leading research.

We teach and research across a wide range of subjects in the humanities, social sciences, law, medicine and dentistry, and science and engineering.

The University has invested in new facilities over the past five years to offer its students an exceptional learning environment. Recent developments include the £39m Graduate Centre, providing 7,700 square metres of learning and teaching space, and the new Dental Hospital, home to the Institute of Dentistry, the UK’s first new dental school in forty years. Future developments include the planned new school of Business and Management (7,000 square metres).

Based in a creative and culturally diverse area of east London, we are the only London University able to offer a completely integrated residential campus, with a 2,000-bed award-winning student village at our Mile End home. Queen Mary is a leading research-intensive university with a difference – one that opens the doors of opportunity to anyone with the potential to succeed. It is a unique place of world-leading research and unparalleled diversity and inclusivity, that lives and breathes its history and heritage and is embedded in the communities it serves.

Estates & Facilities

The Estates and Facilities Directorate is responsible for planning, creating and operating a world- class Estate, Facilities and Commercial Services. The Queen Mary Estate currently provides over 230,000M2 of academic and residential accom- modation on three main campuses at Mile End, Whitechapel and Charterhouse Square, with fur- ther property holdings at West Smithfield, Lincoln’s Inn Fields and Dept W. As part of the QMUL’s ambitious Strategy 2030, extensive focus will be placed on enhancing, growing and better utilis- ing the Queen Mary estate portfolio to create a physical environment that supports our position as an inclusive, world-class university. The Queen Mary 2030 Strategy sets out an ambitious growth vision for the next 10 years. The strategy is underpinned by a suite of enabling plans. The Infrastructure enabling plan combines the direction of travel for both the Physical and Digital Estate. The joint investment programme is in excess of £1Bn.

Key facts

• Our history dates back to 1785, with the founding of The London Hospital Medical College, England’s first official medical school. • We are a Russell Group university, operating across five campuses in London and at sites across Europe and Asia. • We are ranked 14th in the UK and 117th in the world by the Times Higher Education (THE) World University Rankings. • Our annual income is £535.3m, of which £113.3m is research income.

Our strategy 2030

In 2019, Queen Mary University of London launched a bold new Strategy with the vision to open the doors of opportunity. By 2030, we will be the most inclusive university of its kind, anywhere. We are doing this by building on our existing cultural diversity to create a truly inclusive environment, where students and staff flourish, reach their full potential and are proud to be part of the University. Continuing our long tradition of commitment to public good, we will generate new knowledge, challenge existing knowledge, and engage locally, nationally and internationally to create a better world.

We are proud of the difference we can all make when we work collectively. We are ambitious , fostering innovation and creativity, disrupting conventional thought, and responding with imagination to new opportunities. We are collegial , promoting a strong community through openness, listening, understanding, co-operation and co-creation.

We are ethical , acting with the highest standards, and with integrity, in all that we do.

We have five core values that will help us to reach this goal:

We are inclusive , supporting talented students and staff regardless of their background, and engaging with our local and global communities.

To enable our staff to flourish and to reach their full potential throughout their employment at Queen Mary, we offer a range of benefits.

Duties and Responsibilities

Job Description

Job Title:

Space Manager

Department Reports to:

Estates and Facilities

Assistant Director of Strategic Management

Grade:

6 / Full Time

Appointment period: Current Location:

Indefinite

Mile End (with travel required to all campuses)

Job Context

Queen Mary University of London is amongst the top 100 universities worldwide, and within the top 20 universities within the UK. The Uni- versity has consistently ranked well in national and global university rankings and was ranked 9th in the 2014 Research Excellence Frame- work, which assesses the quality and excellence of research coming out of UK Universities. Queen Mary is a member of the prestigious Russell Group of universities, which represents 24 UK institutions committed to maintaining the best research, outstanding teaching and learning and unrivalled links with the business and public sector. As a multi-faculty institution, with faculties in Humanities and Social Scienc- es, Science and Engineering and Medicine and Dentistry, Queen Mary has a very diverse Estate. The university has three main sites; Mile End, Whitechapel and Charterhouse Square, with further accommodation on the Barts and The London site at West Smithfield and the Centre for Commercial Law Studies based at Lincoln’s Inn Fields. The University Estate comprises 76 buildings including the residential estate, and a total gross internal area of approximately 235,000 square metres. The Property and Space Management team form part of the Estates and Facilities Direc- torate and are responsible for estate man- agement, property acquisitions and disposals, contributing to the development of Estates Strategies, maintenance of the property space database and space planning.

To assist the development and manage the im- plementation of the University’s approach to space planning, allocation and utilisation, thus ensuring that the University gets maximum val- ue and the most effective use of its Estate by accommodating ambitious growth and simul- taneously driving efficiencies in space utilisation

as a result of significant capital projects, move management will ordinarily fall with- in the remit of the relevant Capital Project Management staff. • Behavioural Change in Relation to Space Utilisation. Help to foster culture change to introduce new “smart” working practices, where appropriate, to make the most effective use of work spaces, identify- ing any adjustments (physical or otherwise) so that the working experience for staff is improved and not adversely affected. • Reporting in Relation to Space. Work- ing with the Space Data Manager and the Space and Workplace Analyst, provide management information and data for the development of business cases for potential capital projects, and for such other purpos- es as required. • Strategic Planning. To contribute to the planning process with regard to tactical and business unit enabling plans and initiatives to support growth in teaching and research activity and the quality of the student expe- rience, as required. • Space Management Sub-Groups. To as- sume responsibility for servicing/running the Faculty and Professional Service Sub- groups which report into the University’s Space Management and Capacity Planning Group. The above list of responsibilities is not exhaus- tive and the jobholder may be required to un- dertake other duties commensurate with the level of the role, as reasonably requested by their line manager.

This job description accurately reflects the du- ties and responsibilities of the role at the time the job description was written. These duties and responsibilities may change over time with- out significantly impacting on the character of the role, the overall level of responsibility, or its grade. Depending on strategic or operational needs, the jobholder may in the future be required to work for another existing or new organisation- al unit and/or at a different site within Queen Mary. This may be on a temporary or indefinite basis and may involve a change in line manage- ment and / or regularly working at more than one site.

Main duties and responsibilities

• Space Management. To provide an anal- ysis of space needs, consulting widely with the Faculties and Central Professional Ser- vices, making recommendations for the fu- ture size and configuration of the Estate so as to support Queen Mary’s strategic aims, focusing in particular on short- and medi- um-term solutions. • Space Planning. To make recommenda- tions on the use of space to the university, the Space Management and Capacity Plan- ning Group, the Faculties and Central Pro- fessional Services. To undertake proactive negotiations with users who have request- ed additional space, and develop options for meeting their space needs. • Space Utilisation. To develop and imple- ment KPI’s, performance tables and space norms for core activities. The post-holder will be expected to manage space utilisation and post-occupancy evaluation surveys. • Spatial Brief Development. Develop spa- tial briefs for colleagues in Capital Projects and Facilities Management, as required to lead on the relocation of groups of staff and students, including development of room layouts. Where major moves are envisaged

Job Purpose

Annual Report on Widening Participation and Outreach (WP&O) | 2013–14 Duties and Responsibilities

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Person Specification

* The University has a legal responsibility to ensure that all potential employees can provide documentary evidence of their legal right to work in the UK prior to commencing employment. Candidates shortlisted for interview will be ask to bring their passport or another acceptable form of evidence to verify their right to work.

This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements. Qualifications • Educated to degree level in a relevant field or equivalent experience • Relevant AutoCAD Experience/Knowledge • Experience of space management at a senior and strategic level in a complex multi-building organisation • Successful record of high-level stakeholder influence particularly with professional and specialist groups • Proficient in the use of AutoCAD and Excel • Highly numerate and analytical • Highly organised with good attention to detail, deadlines and accu- racy • Excellent communication skills able to write clear and concise reports and give clarity orally to specialists and non-specialists at varying degrees of seniority Skills/Abilities • Good interpersonal skills • Ability to work under pressure (multitask, hit deadlines), and work flexibly to meet deadlines Other • Experience of working within the HEI sector and knowledge of key challenges facing the sector • Track record of implementing agile working • Track record of working with timetabling staff responsible for meet- ing the needs of the teaching programme • Knowledge of best practice in space utilisation • Proficiency in Microsoft PowerBI

www.gov.uk/global-talent

For additional information on both visa sponsorship and non-sponsorship visa routes, please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/ work-visas Academic Technology Approval Scheme (ATAS) Academics and Researchers applying for Skilled Worker visas and Sponsored Researchers applying for Government Authorised Exchange visas who will be undertaking research activities, at PhD level or above, in the one of the ATAS listed subject areas will be required to obtain an ATAS certificate before they can apply for a visa to work in the UK. Exemptions will exist for nationals from the EEA, Australia, Canada, Japan, New Zealand, Singapore, South Korea, Switzerland and USA and those applying for Global Talent Visas. For further information on this, please visit the UK Visas and Immigration website: https://www. gov.uk/guidance/find-out-if-you-require-an-atas- certificate

Visa Sponsorship

For those who do not have a right to work in the UK, the University is a UKVI licensed sponsor and is able to issue a Certificate of Sponsorship (CoS) to successful candidates who are offered skilled roles and meet the eligibility criteria. The CoS enables candidates to apply for a Skilled Worker visa. Further information on the Skilled Worker visa can be found via: www.gov.uk/ skilled-worker-visa

Global Talent Visa Route

The Global Talent visa is an alternative route to sponsorship, directly applied for by the applicant. It is open to those wishing to work in the UK and who are a leader or potential leader in the fields of academia or research, arts and culture, and digital technology. Further information on the Global Talent Route can be found via: https://

Queen Mary is committed to advancing Equality, Diversity and Inclusion (EDI) and champions a number of EDI initiatives across the University. Queen Mary holds a Silver Institutional Athena SWAN award for advancing gender equality, and is also a Stonewall Diversity Champion and commits to advancing LGBTQ+ inclusion by submitting to the Stonewall Workplace Equality Index. We also offer a number of development programmes including Springboard, Aurora and B-MEntor. We are committed to championing EDI relating to all protected characteristics and other underrepresented and marginalised groups under the Equality Act 2010. We offer ‘Introducing Inclusion’ training for staff to give them an understanding of EDI related issues and provide them with the toolsneeded to champion inclusivity and embed best inclusive practice in all the work they do. EDI is built into everything we do at Queen Mary, and is championed through a well-established governance structure. If you are interested in learning more about Equality, Diversity and Inclusion at Queen Mary and how to get involved then please contact hr-equality@qmul.ac.uk.

Staff benefits

Equal Opportunities

A wide range of benefits are available, this includes 30 days annual leave (plus University closure days and public holidays), a defined benefit pension scheme and also an interest-free season ticket loan. For further details of the benefits of working at QMUL please visit: http://www.hr.qmul.ac.uk/ workqm/index.html • Annual leave – the full-time annual leave annual entitlement is 30 working days (not including bank holidays) • Season ticket loan scheme • USS Pension scheme • Reward and recognition schemes • Cycle to work scheme • Qmotion sport fitness centre • Employee Assistance Programme • Family friendly policies • Flexible working practices • On-site day nursery

Queen Mary University of London is a Russell Group University with a difference. Our vision is to be recognised across the world as the most inclusive research-intensive University. We will strive to achieve that goal. To all the communities at Queen Mary, inclusivity is key to who we are and to achieving all our ambitions. We are a multi-faculty institution teaching undergraduates and postgraduates across all the major disciplines. We offer more than 280 undergraduate courses. We have world- leading research across disciplines and were ranked 5th in the UK in the last Research Excellence Framework (REF) for the quality of our research outputs, and continually challenge ourselves to ensure we have an environment where everyone feels included and can flourish. We are very proud of our teaching and learning and were awarded a ‘silver’ in the Teaching Excellence Framework (TEF) (2016- 17). We are also deeply embedded in the local community and were the first UK University to be awarded an Engage Watermark Gold award for public engagement by the National Coordinating Centre for Public Engagement. Unlike many other Russell Group universities, we attract a very diverse student population. Of our 25,000+ students, over 30 per cent are from non-EU overseas countries, and 9 per cent are from the EU. Our international students are drawn from over 160 countries. 90 per cent of our home students are from state schools, 59 per cent are Black Asian Minority Ethnic (BAME), 42 per cent are the first in their families to go into higher education and over 30 per cent are from households where the household income, as assessed by Student Finance England, is less than £15,000. We attract a lot of local students, owing to our strong relationships with schools in the

surrounding boroughs, coupled with a strong reputation for inclusivity. 37 per cent of our students commute to our campuses daily. Our staff body is also diverse and is drawn from over 162 countries. Inclusivity is one of our fundamental core values at Queen Mary: it is intrinsic to who we are. Our diversity of cultures and backgrounds is key to the vibrancy of our community and to the knowledge and ideas we are able to generate and pass on; without that diversity, we would not be who we are. We are extremely proud that we attract such a diverse staff and student body, and are fully committed to providing an environment where everyone is supported to flourish and fulfil their potential, irrespective of their background. To be truly inclusive requires sustained, proactive, hard work, and we know there are areas where we have work to do. Our core objectives are focused on reducing the BAME attainment gap and increasing the proportion of female and BAME staff at the higher grades, both for academics and for Professional Services. We are looking to see how we can ‘hard-wire’ inclusivity throughout all our policies and practices: we do not see this work as belonging to one team or unit, but rather as being embedded in all that we do. Being inclusive makes us better at everything we do, it improves our daily lives and the delivery and impact of our work.

Flexible working:

Queen Mary is proud of the diversity of its staff and students. We encourage inclusive practices in everything that we do, to ensure that everyone who works here feels valued and enabled to have a positive working experience. We are therefore open to considering applications from candidates wishing to work flexibly, balanced against business need. Our Flexible Working Policy includes examples of some of the flexible working arrangements that could be considered. If you feel that this is something that may be of benefit to you, please do ask.

Family Friendly Policies:

Queen Mary recognises the commitments that staff have to their family and the importance of work-life balance. To support this Queen Mary offers a range of family friendly policies with enhanced rates of pay available for family-related leave, following a qualifying period of service.

How to Apply Applications should consist of a CV and covering statement outlining key matching experience and rationale for applying for the post. Applications should be sent to ben.duffill@mrgpeople.co.uk or nicholas.coppard@mrgpeople.co.uk.

Closing Date for Applications is Sunday 2nd of January 2023.

For a confidential and informal discussion, please contact the University’s appointed recruitment Partners Ben Duffill and Nick Coppard at The Management Recruitment Group.

Ben Duffill 07976 125 010 ben.duffill@mrgpeople.co.uk

Nick Coppard 07896 079 495 nicholas.coppard@mrgpeople.co.uk

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