Cigna Health Information Line

Advice and Support at

Your Fingertips. Nurse advocates* are ready with answers on Cigna Healthcare’s Health Information Line.

Unsure about a fever? Have questions about a medication? We’re here to help. Cigna Healthcare’s no-cost Health Information Line puts you in touch with a personal nurse advocate* via chat or phone. They’re here to answer your health questions and help you make the best choice for your needs. Nurse advocates are available for questions like: • I’ve had a fever for 2 days. Should I go to the emergency room? • Is virtual care a good option for my needs? • Is there a good orthopedic doctor in my area? • I take a maintenance medication. How can I save on my prescription and get it delivered?

Cigna Healthcare’s no-cost Health Information Line is always confidential. • Chat Monday–Friday

9:00 am–8:00 pm ET, excluding holidays via myCigna.com or the myCigna App .

• Call

24/7/365. Just dial the number on the back of your Cigna Healthcare ID card.

Offered by: Cigna Health and Life Insurance Company, or their affiliates.

*Nurse advocates hold current nursing licensure in a minimum of one state, but are not practicing nursing or providing medical advice in any capacity as a health advocate. All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (CHLIC), Evernorth Behavioral Health, Inc., Cigna Health Management, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. 949501 a 06/24 © 2024 Cigna Healthcare. Some content provided under license.

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