COLLEAGUE HIGHLIGHT FROM BLURRY DAYS TO BRIGHT TOMORROWS: A VISION SUCCESS STORY
Michelle Mieses, MPH SENIOR PROGRAM MANAGER, SCHOOL BASED HEALTH
During a routine parent-teacher conference day at Sheridan Elementary School, Michelle Mieses encountered a situation that would showcase the power of proactive community health advocacy . School staff approached her about a student experiencing severe vision problems—despite wearing reading glasses, the child was struggling to see clearly, frequently tripping, facing bullying from peers, and exhibiting behavioral challenges in the classroom. When Michelle learned that the child’s mother initially showed resistance to intervention, she demonstrated exceptional interpersonal skills and cultural sensitivity. Michelle strategically reframed the vision screening as a general service available to all conference attendees, successfully de-escalating tension while ensuring the child’s needs remained the priority. Working collaboratively with VHP colleagues, Elides Ruiz and Amanda Valerio, the team coordinated an emergency appointment despite fully booked schedules. When the family attempted to reschedule, the team’s dedication ensured the child was still seen that same day, with Elides personally accommodating their late arrival. The comprehensive care provided resulted in an appropriate prescription, new eyeglasses selection, and referral to an ophthalmologist for specialized evaluation. Elides further supported the family by coordinating transportation to follow-up appointments. The impact was transformational—the child’s teacher reported significant improvement in academic performance and classroom behavior once proper vision correction was in place.
Elides Ruiz PRACTICE MANAGER, COMMUNITY VISION CENTER
Amanda Valerio, MBA CHIEF OPERATING OFFICER
VALLEY HEALTH PARTNERS • IMPACT REPORT 2024-2025
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