A Taste of Tradition at Shawarma House Where Customer Service Still Matters In today’s fast-paced world, Shawarma House in Byron offers a welcome change of pace. This locally owned restaurant is known not only for its fresh Middle Eastern food but also for the way it treats its customers; with respect, friendliness and personal attention. From the moment you walk in, you’re greeted by the familiar faces of Francis, Rabih and Nicolas. Whether you’re new or a regular, they make the effort to welcome you, remember your order and make you feel at home. At Shawarma House, everything is made fresh daily. The menu features authentic recipes passed down through generations, including shawarma sliced right from the spit, house-made hummus, falafel and crisp tabbouleh. The focus is on quality ingredients, consistency and sharing a piece of their cultural heritage in every meal. “We use fresh ingredients so we can control the quality and enhance the flavour using fresh spices”, says Francis. In a time when many restaurants rely on touchscreens and self- serve options, Shawarma House continues to offer hands-on, personalized service. Francis is always happy to walk customers through the menu and tailor meals to their preferences. “We have customers who have never been in and I enjoy explaining the food and the process to them”, says Francis. Regulars
Francis and Nicolas
appreciate small gestures, such as receiving a little something extra or the staff staying open a bit longer to accommodate someone running late. It’s the kind of service that feels genuine and thoughtful—something you don’t see as often these days. Shawarma House is also rooted in the local community. Owner Francis is a member of the local Freemasons, an organization committed to charity and community involvement. Supporting Shawarma House means supporting people who give back and care about the neighbourhood they serve. If you haven’t been yet, now’s a good time to check it out. Shawarma House offers fresh, flavourful food and customer service the way it used to be—friendly, honest, and real.
Page 12 Byron Villager September 2025
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