Habitat for Humanity of Durham Strategic Plan



. Create a culture of continuous quality improvement throughout the organization.

How will we do it?

Strategy 1: Develop and implement a systematic framework and plan to improve organization-wide performance and quality. Strategy 2: Identify areas for operational improvement and key performance indicators throughout the organization. Strategy 3 : Leverage technology to improve data analytics to support performance improvement activities, increase accountability, and report outcomes both internally and externally. Strategy 4 : We will expand land acquisition, diversify our types of home offerings, and enhance our home repair services to better serve our community.


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