Water Meter If you notice any water leaks, turn off the water meter tap and call your Housing Officer or 1300 312 447 to report the issue.
4 . Wait for 10 minutes before restarting. 5. Point the remote to the head pump unit and turn it back on. This can take time, do not press any other buttons while waiting for heat pump to turn back on. If the issue is related to the remote control, you may need to replace the batteries in the remote control. If the problem continues, call your Housing Officer or 1300 312 447 to report the issue.
Above: Your water meter is located at the front of your property, towards the left or right boundary.
Heat Pump If your heat pump is not working, try these steps: 1. Turn off the outside heat pump unit at the isolation switch. 2. Turn off the remote. 3. Turn off the circuit breaker in the meter box.
Above: the isolation switch for your heat pump can be located on the exterior of your property, next to the outside heat pump unit.
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