Buddy Programme Framework

BUDDY PROGRAMME FRAMEWORK

OBJECTIVES

IMMERSION & COMPANY CULTURE

ENGAGEMENT & BELONGING

SPEED UP PERFORMANCE

2

2018 Shangri-La Group. All Rights Reserved.

TARGET AUDIENCE

• HQ Colleagues • Regional Colleagues • General Managers • Resident Managers

NEW Colleagues

3

2018 Shangri-La Group. All Rights Reserved.

TIMELINE

6 months

maximum (subject to actual needs of individual colleague)

4

2018 Shangri-La Group. All Rights Reserved.

EXPECTATIONS of a BUDDY

HQ & REGIONAL

GM & RM

1. Office Guide/Go-To-Person 2. Networking & Advices on Stakeholders collaboration

1. Networking & Advices on Stakeholders collaboration 2. Advices on Company’s guidelines, standards and systems etc

5

2018 Shangri-La Group. All Rights Reserved.

CRITERIA FOR BUDDY SELECTION

1. Company Role Model 2. Have willingness to spend time with New Hires 3. Peer or similar level or roles 4. Good communication skill 5. Positive mindset 6. Well- versed with company’s

standards, systems and business tools (Only for GMs & RMs)

Note: All buddies are required to complete the Buddy Awareness E-Learning prior to their assignment .

6

2018 Shangri-La Group. All Rights Reserved.

RECOMMENDATIONS FOR ASSIGNMENT

▪

HQ

>>

HQ / Regional Counterpart

▪

REGIONAL >>

Peer from another region

▪

GM

>>

Peer from another hotel

▪

RM >>

GM from another hotel or Peer in the same level

7

INITIATION

GM & RM

HQ & REGIONAL

EVP or GM will assign BUDDY in coordination with VP - HR

Hiring Manager will assign BUDDY in coordination with HR BP

VP - HR to inform the Buddy and Buddy to initiate the communication > Whats App, call / email, lunch etc

HR BP to inform the Buddy and Buddy to initiate the communication > Whats App, call / email, lunch etc

8

2018 Shangri-La Group. All Rights Reserved.

RECOMMENDED INTERACTION

▪ Meet & Greet ▪

Bi-Weekly Catch Up

Note: It is also expected for the Buddy to flag any concern raised by the New Hire to HR BP/Hiring Mgr

9

2018 Shangri-La Group. All Rights Reserved.

FEEDBACK CHECK

▪

HQ & REGIONAL : HR BP to verbally check on buddy effectiveness GM & RM: VP - HR to verbally check on buddy effectiveness Online Questionnaire will also be collected as part of Onboarding survey.

▪

▪

10

2018 Shangri-La Group. All Rights Reserved.

EMBRACE ENGAGE ENABLE

11

THANK YOU

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12

Made with FlippingBook - Online Brochure Maker