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Safety While in New Orleans At NASPA, we are dedicated to creating a welcoming environment, both in person and online. As part of that commitment, we ask all attendees to uphold the NASPA Guiding Principles and Code of Ethics, which you acknowledged during registration. We invite you to visit the NASPA Annual Conference website to learn more. https://conference.naspa.org/inclusion-accessibility New Orleans is a vibrant and busy major city. Conference attendees should observe basic safety procedures and adhere to local laws. Visit the New Orleans’ Visitor Safety website for up-to-date information and resources. https://www.neworleans.com/plan/faqs/visitor-safety/ SafeWalk New Orleans SafeWalk is a serve provided to all downtown residents, workers, and visitors, free of charge, so people can feel safe around the city. SafeWalk is available 7 days a week from 6:00 a.m. - 10:00 p.m and public safety patrol will support over night hours as well. Please call 504-415- 1730 at least 20 minutes prior to the requested SafeWalk. If texting, include name, location, and time of meetup. Respect and Privacy in Shared Event Spaces NASPA is committed to fostering a welcoming environment for all attendees. To support this: Respect for Privacy – Do not take or share photos or videos of individuals without their explicit consent. Harassment-Free Spaces – Event spaces are meant for respectful, professional, and meaningful engagement. Harassment, discrimination, or any form of unwelcome behavior will not be tolerated. Welcoming Community – Be mindful of personal space, language, and interactions. Everyone deserves to feel valued and included. If you experience or witness behavior that does not align with these expectations, please notify conference staff. Or submit the NASPA Discrimination/Harassment Reporting form via the NASPA website. Thank you for contributing to a positive and respectful environment! Emergency Contacts To report an emergency at the MCCNO, you can call 504- 582-3040 or use a red phone in the lobby. Security is on duty at all times. If you experience an emergency at the Hilton New Orleans Riverside, please dial 55 from any house phone. At any of the other hotels, please connect directly with the hotel security onsite. You can always dial 9-1-1 to be supported by the New Orleans Police Department.
Plan Your Schedule Stay up to date with the latest session details, speaker information, and room locations. Search for sessions by title, presenter, professional level, competency, or topic area. Add sessions, receptions, and other special events to your personal schedule—all in one place. Set reminders so you never miss a session. Don’t forget to schedule time to visit the Exhibit Hall, where you’ll find exclusive partner offerings and great networking opportunities. Connect & Network Browse the attendee directory to find and connect with colleagues at the conference. Send direct messages to engage in meaningful conversations before, during, and after sessions. Stay Informed with Push Notifications Get real-time updates on schedule changes, special events, and important announcements. Receive reminders about key sessions and networking opportunities. Check the app’s notification center to stay on top of what’s happening. Explore New Orleans Discover local restaurants, coffee shops, and businesses near the conference venue. Take advantage of special discounts at participating locations by showing your #NASPA25 badge. Use the app’s city guide to help plan your time outside of sessions. Help & Support If you have questions about the app or the conference, visit the Help Desk in the app for quick answers. Need assistance? Stop by the NASPA Annual Conference Help Desk onsite for support.
Conference Help Desk and Registration New Orleans Registration MCCNO Lobby A Your first stop will be registration to check-in and pick up your name badge. Remember to wear your name badge to every NASPA event – even at official off-site events. Name badge reprints are $20. Throughout the conference, visit us at registration for questions, directions, and any help that you may need. Registration Hours
MAXIMIZE YOUR CONFERENCE EXPERIENCE WITH THE NASPA EVENTS APP! The new NASPA Events mobile app is your all-in- one resource for navigating the this conference. The app helps you plan your schedule, connect with colleagues, and stay up to date with real-time conference updates. Download the NASPA Events app from the Apple App Store or the Accelevents App from Google Play Store.
Friday, March 14, 4:00 p.m. – 7:00 p.m. Saturday, March 15, 7:00 a.m. – 5:00 p.m. Sunday, March 16, 7:00 a.m. – 6:30 p.m. Monday, March 17, 7:00 a.m. – 5:00 p.m. Tuesday, March 18, 7:00 a.m. – 2:00 p.m. Customer Service Only Tuesday, March 18 , 2:00 p.m. – 5:00 p.m. Wednesday, March 19, 7:00 a.m. – 10:00 a.m.
Conference Help Desk MCCNO Great Hall Pre-Function
Throughout the conference, the Conference Help Desk will be the place to go to answer questions about the conference and get assistance with the NASPA App. Throughout the pre-function lobby, there will be tables and displays sharing more about the various services and events NASPA hosts. Stop by to learn more about the Association! Help Desk Hours
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Saturday, March 15, 12:00 p.m. – 5:00 p.m. Sunday, March 16, 10:00 a.m. – 5:30 p.m. Monday, March 17, 8:00 a.m. – 5:00 p.m. Tuesday, March 18, 8:00 a.m. – 5:00 p.m. Wednesday, March 19, 8:00 a.m. – 10:00 a.m.
EVENTS APP/ ACCELEVENTS APP TODAY AND GET READY FOR AN AMAZING
Text Line Can’t get to Registration or the Conference Help Desk? Text us with your questions! Simply text or call (202) 903-0652 with your questions and NASPA staff will be happy to assist with any of your conference needs. Note that for accessibility-related questions or help, there is a dedicated Accessibility Support line, which can be reached at (202) 987-7522.
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