Takeaways from your Training
• Lead with Energy and Enthusiasm (even if that enthusiasm is initially fake...) • Listen at the start of an exchange. Keep listening. • We come up with Bigger and Better Ideas Together . • Consider the Micro and the Macro of what’s needed at any moment. • Saying “ Yes” will lead to bigger and better ideas. • Saying “ Yes” to an idea doesn’t mean that we’re going to do it. • Saying “ No” can stop ideas from Moving Forward. • Saying “ No” to an idea can turn people off from ever sharing another idea. • “No” is a necessary tool. (But... watch out for unintended consequences) • Encourage people. As adults, we don’t hear “Great Job!” enough.
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