Hi-Tech Utility - 2024 Benefits Guide

Employee Benefit Assistants You Can Count on M ember C laims A dvocate

Hi Tech Utility provides you and your family members a complimentary member claims service to help with claims, billing, missing ID cards and more.

give member claims advocate a call if : • You received a provider bill or EOB and feel the claim was processed incorrectly • You are at the doctor or pharmacy and having trouble with your coverage • You need to confirm if a provider is In-Network • You are missing your ID card Y ou can reach the M ember C laims A dvocate team by phone or email

Monday through Friday, 8:30 AM EST - 5:00 PM EST

Seth Knight - sknight@yatesins.com Resa Carter - rcarter@yatesins.com Charlie McDaniel - cmcdaniel@yatesins.com (706) 323-1600

20 HI TECH UTILITY 2024 BENEFITS GUIDE

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