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Koehler Paper
Forest, Paper & Packaging
Koehler Paper is part of the Koehler Group which develops and manufactures high- quality, specialty paper. They have five production sites, with 3 more in the US.
Paper / Mill Products | MEE SAP BTP | SAP ERP
Real-time Information on order status and delivery times through a new customer portal Greater Flexibility with integrated solutions Better Customer service with 24 x 7 online access to customer information and digital self-services
Headquarters Germany
Products Specialty paper and board
>€900m Revenue
Web Site
Featured Partner T.CON
koehlerpaper.com
Business Challenges • Allow customers to check order status or communicate changes online, instead of by phone or e-mail • Enable a smoother flow of data across the enterprise and efficient development of new solutions to serve customers. Business Outcomes • Greater flexibility in responding quickly to customer needs thanks to built-in services and integrations that simplify database and data management, application development, and software integration • Less manual burden on customer services staff, who can focus on adding value for customers • Increased data transparency thanks to integrated solutions that facilitate company-wide exchange of information.
“The combination of services can create flexibility and a proven ERP application is very appealing. We were able to implement SAP BTP with minimal effort. As a result, we in IT have made significant gains in agility.”
Jörg Behnisch Corporate Director IT Koehler Holding SE & Co.KG
Read the Success Story
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