The Holdsworth Group - April 2019

HELPING EMS & HEALTHCARE LEADERS REVIEW, REFOCUS AND RESET THEIR ORGANIZATIONS FOR SUCCESS. IN PERSPECTIVE

Volume 1 • APRIL 2019

IT’S TIME FOR SOME TOUGH LOVE Do You Want to Complain or Pivot?

when it comes to business development, contract fulfillment, client relations, and marketing, I know through my own self-assessment that these are the types of tasks I’m best at. They are the highest and best use of my time. If you want to reclaim your time and sanity, you have to ask yourself a couple hard questions about every task on your plate. 1. Am I the best person to do it? 2. Do I actually like doing it? 3. Can someone else do it faster, cheaper, or better than me? 4. Is doing the task the best use of my time? Your answers to these questions will help you hone in on what your strengths are, which tasks should be completed by you, and which ones should be delegated. In the end, no matter how frustrating certain aspects of your position might be and no matter how good it feels to vent about those frustrations, the choice to implement change is yours. If you decide that you would rather adapt than become irrelevant, you’ll need to start your own process of company spring-cleaning by making a list of your strengths. Could you benefit from some outside perspective? Do you need help pinning down your goals and tasks? Let’s talk at Holdsworth.com/contact.

A pril kicks off annual spring-cleaning. Whether you enjoy this time of year or absolutely despise it, at the very least, you can see it as an opportunity to get your life more organized. But before you start sweeping behind your fridge, taking apart your garage, and weeding all your garden beds, have you considered “spring-cleaning” your own mindset and perspective? My apologies everyone, but it’s time for some tough love. In every industry and workplace — even in your car on the way home when you’re all by yourself — there is a whole lot of whining and complaining going on and not much action being taken to deal with the reality. Whether it happens in your own mind, in a company meeting, or at home with your family, the practice of sitting back and bitching is easy. Misery loves company, right? It’s easy to dwell on the negatives. What’s hard is picking yourself up and taking the steps needed to make change. The two things we hate: the way things are … and change. So, what are your plans to grow your organization? What have you identified as the three most likely threats and opportunities for your organization right now? Who could you collaborate with to add value to either your current offerings or theirs for mutual gain?

Those of you who are complaining about changes in your industry — like having to find new marketing methods or actually having to change the way you provide services — you have a choice: Continue complaining and face the very real possibility of extinction and replacement by those who can pivot into new roles, or adapt to keep up with the industry’s frequent changes. If you choose the latter option — which you ABSOLUTELY should — then you likely already know that in order to pivot successfully, you need to know your strengths. Of course, this is easier said than done! For example, when I meet with a client, I give them a self- assessment tool to help them determine their leadership style. Knowing your underlying strengths and styles will help you understand yourself and the members of your leadership team so you can work with them better. My clients have seen firsthand that my position as an outsider helps me determine whether the right people are in the right jobs or if there are vital skills missing from the team as a whole. For example, in my own business, there are a few tasks I simply can’t stand doing — accounting work is one of them. I can do it, but it is not a good use of my time, so I delegate it. Same thing with HR issues. I can hire, fire, and process insurance forms, but again, it’s not a good use of my time, so I delegate. However,

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