REWARD
In safe hands
The payroll team at Payroll Pal Limited discusses the best way to build relationships with clients, as well as the importance of both maintaining and growing payroll portfolios
P ayroll bureaux must work with clients to establish a relationship that’s built on trust and understanding, which will then help the business to flourish. But at the outset, both sides need to be aware of what the partnership entails.
Importance of the payroll role to the client When taking on the role of a payroll processor, most job descriptions require you to be able to:
l use payroll software l be computer literate l keep knowledge up to date l carry out general administrative tasks. They often list the skills that are required, such as: l strong communication skills
l carry out the payroll process l carry out manual calculations
| Professional in Payroll, Pensions and Reward | February 2025 | Issue 107 44
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