BUILDING AN AI-LITERATE WORKFORCE
Most applicants won’t show up fully fluent, and a good portion of your existing workforce is in the same boat–and that’s okay. The best strategy is to develop internal AI literacy. Here’s how you can approach it:
Define your baseline Identify what AI competency means in each role. For some, it’s using AI to summarize research. For others, it’s generating client proposals or automating workflows. Train and test Offer structured learning opportunities, from short workshops to self-guided tutorials. Encourage safe experimentation in “sandbox” environments that don’t touch confidential data. Reward innovation Recognize and celebrate employees who responsibly use AI to improve efficiency or quality. Balance the equation Reinforce human strengths such as creativity, ethical judgment, and communication as essential complements to machine intelligences.
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