Some employers are even formalizing these skills. At software company Zapier, every job now requires employees to demonstrate AI capability. CEO Wade Foster divides workers into four tiers, which can serve as a useful model for other businesses trying to define expectations:
Skeptical of AI value and resistant to AI tools.
UNACCEPTABLE
Uses AI to complete basic tasks (like drafting posts, summarizing text).
CAPABLE
Regularly integrates AI into workflows to boost productivity.
ADOPTIVE
Reimagines processes using AI, such as designing an internal chatbot that personalizes client outreach.
TRANSFORMATIVE
POSTINGS SEEKING CANDIDATES WITH “AI LITERACY” SKILLS HAVE TRIPLED IN 2025
2024
2025
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