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O P I N I O N
Be a better leader today
“Doing these 20 things will only make you more effective and your company more successful. And none of them are difficult, so go to it!”
W e all know leadership is extremely critical to organizational success. It’s the “secret sauce” that makes everything work and supercharges productivity in an AEC firm, where people are everything and their time is all you have to sell.
Here are 20 things you can do TODAY to make you a more e ff ective leader: 1) Say “good morning” in a cheerful way to every single employee you see between your car and your o ffi ce. 2) Ask someone you wouldn’t normally ask how their weekend was and listen to them. 3) Announce at the beginning of any internal meeting you are running today that you will restrict its length to either 15 or 30 minutes – max – and then actually do that. 4) Get up and walk around the o ffi ce. Talk to everyone you see, especially those at a lower level in the organization. 5) Smile more than you normally would. It will make you and everyone around you happier. 6) Don’t tell anyone how busy you are. Instead,
act calm and encourage them to tell you their problems. 7) When anyone asks anything about you and your weekend or day, or anything personal, turn the discussion around immediately and start asking them questions to show your interest. 8) Have lunch with someone at a lower level whom you wouldn’t normally interact with. 9) Put your phone completely down and actually listen to someone for 15 minutes. 10) Take a look at your salaries and give someone an out-of-sequence raise that they deserve. 11) Clean up the o ffi ce kitchen and refrigerator. It shows you are willing to do low-level work. 12) Get a mobile car washing crew to wash the dirtiest
Mark Zweig
See MARK ZWEIG, page 4
THE ZWEIG LETTER November 18, 2019, ISSUE 1321
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