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O P I N I O N

Moving mountains

Today’s AEC industry is experiencing significant growth, demanding that our leaders evolve and communicate far beyond the check-the-box approach.

H ave you ever asked yourself, “What the heck is real leadership?” This is the question that prompted our mid-sized, Orlando-based firm to investigate and find a few answers. Starting with the premise that we had no idea what leadership was allowed us to look at this topic free of general bias. We strategically selected team members across the company with differing backgrounds, ages, character profiles, and skill sets to dive in and own it.

Donald Miller GUEST SPEAKER

1) Communicating with people is much different than communicating to contractors via the development of construction documents. 2) Accountability plays a significant role in moving onto the next step. We can talk about accountability another “All of us have a desire to be liked, cared for, and respected. And all of it starts with communication, and bringing our ‘whole self’ to work each day.”

Our initial road map looked like the following: 1) Identify the need 2) Research 3) Find the experts 4) Get them trained 5) Implement 6) Repeat to ensure 360-degree reviews and check- backs at each stage During our process, many of the companies we read about and talked with struggled with two common issues in understanding the needs of their company:

See DONALD MILLER, page 12

THE ZWEIG LETTER October 15, 2018, ISSUE 1268

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