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ON THE MOVE PENNONI APPOINTSWATER/WASTEWATER DIRECTOR Pennoni has hired Thomas Frederick, PE, to serve as the firm’s director of water/wastewater practice and promoted him to associate vice president. Frederick, who most recently served as deputy general manager for a public water utility organization, will lead Pennoni’s vision and strategy for water/wastewater services. Frederick’s focus will be to implement business development initiatives, deliver quality projects timely and efficiently, and continue to develop the firm’s existing strategic relationships. In line with the firm’s “Smart City” initiative, Frederick will integrate other Pennoni services that are changing the water/wastewater sector such as energy, sensor technology, and asset management. Based in Virginia Beach, Frederick will have a strong impact on projects and water/wastewater business development efforts up and down the East Coast. Frederick has been a leader in the water industry for more than 35 years and has served in a variety of roles in his career, including the chief executive and spokesperson for a regional wholesale authority in central Virginia. Among his many accomplishments is the high- level leadership oversight and strategic direction for LoudounWater’s operations andmaintenance and engineering divisions, and Potomac Water Supply Program. The 265-employee water utility serves approximately 220,000 people in one of the five fastest-growing counties in the nation, in the Greater Washington, D.C., area. Joseph Viscuso, Pennoni’s senior vice president and director of strategic growth, says, “We are delighted to welcome Frederick to join the Pennoni team as the lead for our water/ wastewater group. We have a proud history of projects and a great internal team of talented design engineers in this sector.” TLC BOARD OF DIRECTORS NAMES NEW SHAREHOLDERS TLC Engineering for Architecture, Inc. ’s board of directors announced five new shareholders, recognizing their positive impacts, commitments, and

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meaningful contributions to TLC projects, clients and staff. The new shareholders include: ❚ ❚ Dalia Wright is a 2007 electrical engineering graduate of the University of Central Florida. As a senior electrical project engineer in TLC’s healthcare practice, she has been responsible for numerous projects, including Tradition Medical Center, multiple projects at Baptist Health South Florida, and Nemours Children’s Hospital. ❚ ❚ Michael Steward is a senior electrical engineer in TLC’s Healthcare practice and a graduate of the University of Florida in 2002. Steward joined TLC in 2017 with extensive experience. Steward has been involved in TLC healthcare projects in South Florida, predominantly at Baptist Health and Mt. Sinai Medical Center. ❚ ❚ Jim Peterkin is a 1985 graduate of Drexel University and a senior life safety consultant and fire protection engineer for TLC. Peterkin joined TLC in 2012 and provides support across the firm on a variety of building types including federal, healthcare and educational projects. ❚ ❚ R. Cole Parkinson joined TLC in 2015 and is based in the firm’s Jacksonville office. He is a 2005 graduate of Algonquin College, Ottawa, Canada, in electrical engineering. Parkinson is involved with projects as diverse as the Brightline train stations, Baptist MD Anderson Cancer Center, and technology projects for the Fulton County Public Library System. ❚ ❚ E. Neal Boothe joined TLC in 2016 as a senior electrical engineer in the firm’s healthcare practice. A 1994 graduate of the Georgia Institute of Technology, Boothe is working with a variety of healthcare providers in Florida. TLC is among the nation’s largest consulting engineering firms, providing engineering and energy services across the U.S. and around the world. Headquartered in Orlando, TLC has offices across Florida, Tennessee, Texas, Louisiana and Pennsylvania.

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Email: info@zweiggroup.com Online: thezweigletter.com Twitter: twitter.com/zweigletter Facebook: facebook.com/thezweigletter Published continuously since 1992 by Zweig Group, Fayetteville, Arkansas, USA. ISSN 1068-1310. Issued weekly (48 issues/year) $250 for one-year print subscription; free electronic subscription at thezweigletter.com/subscribe Article reprints: For high-quality reprints, including Eprints and NXTprints, please contact The YGS Group at 717-399- 1900, ext. 139, or email TheZweigLetter@ TheYGSGroup.com. © Copyright 2018, Zweig Group. All rights reserved.

Of course they do!

And here’s a little secret. If you treat these people like second-class citizens, they will treat neither your clients nor their fellow employees very well. On top of that, the good ones won’t stick around. Taking these people for granted is a big problem in the A/E biz. And “Employee of the Month” programs are NOT the answer. The rewards have to be substantive and meaningful, and the accolades sincere, or you won’t be accomplishing anything. Lots of public praise and good pay may be your two best tactics to help keep these “other” people around and motivated. I’d be interested to hear if our readers have any other ideas they’d recommend to help out with this issue! Give me your thoughts. MARK ZWEIG is Zweig Group’s chairman and founder. Contact him at mzweig@zweiggroup.com.

THE ZWEIG LETTER May 14, 2018, ISSUE 1248

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