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JEFF ROMAN, from page 7

❚ ❚ “I’m worried about you. How can I help you?” By showing that you care about the personal wellbeing of each employee, you will create a comfortable and trustworthy culture among your team which will encourage confidence and creativity! “Build trust by showing you care with sincere empathy, praise and encouragement. Employees can tell if you aren’t being sincere. Have unquestioned integrity.” 4)Share the praise, take the blame. Are you willing to always share the praise with your team, regardless of if you were the sole reason for the success or not? Are you ready to take all the blame, even if you had nothing to do with the problem? Great leaders answer “yes” to both questions. Look for ways to praise your team – recognize accomplish- ments, celebrate milestones. Great leaders sacrifice themselves – they pull you from the bus’s path rather than throw you under it. Recognize a team failure as a failure in leadership and work hard to correct it. Be the calm during a storm. People who have worked for a great leader often look back and marvel at their composure under pressure. 5)Promote passion projects. Encourage members of your team to follow their passions. It improves their productivity and happiness. Studies have shown that those who feel en- abled to pursue their passions at work experience something called “flow,” a euphoric state of mind that can make them five times more productive in the workplace. We’re in this profession because we love what we do. Encourage your team to follow their passions and they will grow to love what they do. If work is fun, performance is better, and people stick around for longer hours and a longer career. Have one big laugh every day. JEFF ROMAN is engineering practice leader at Little and can be reached at jeff.roman@littleonline.com. finding a technology solution that helps you do things your way. MARK LITTLE is chief technology officer at ProjectBoss. He can be reached at mark@projectboss.net or at 302.521.8065. “By utilizing cloud-based software like ProjectBoss, team members can access critical project information from anywhere. This allows for greater flexibility, increased productivity, and more effective communication and collaboration for employees working remotely.”

direct reports, and unnecessary rules. Anyone can lead. The best leaders surround themselves with people who are smarter than they are. You are the leader because of your skills. Don’t compete with your employees – have confidence in your abilities. Five ways to be an exceptional leader at any firm: 1)Share information. Share “the vision” with your team. Give them a reason to care. Make them aware of how their daily efforts are contributing to the big picture, whether that is the end results of a project or the overall goals of the company. People will take on more responsibility when they care about the outcome. Don’t hoard knowledge. Our job as leaders is to create more leaders. Share your experiences. Let your team learn from your mis- takes. Openly addressing your mistakes shows modesty and sets a tone of humility that will earn you respect. “The best leaders surround themselves with people who are smarter than they are. You are the leader because of your skills. Don’t compete with your employees – have confidence in your abilities.” 2)Build a strong team. Great leaders play chess. Each piece has a unique role, ability, and limitation. Be a chess master – recognize the unique strengths and weaknesses of each team member and place them in situations where they will thrive. We, as leaders, also have weaknesses – identify them and surround yourself with others who help make up for them. Recognize and praise good performance and don’t tolerate poor performance and excuses. Remove excuses to accelerate improvement or accelerate an exit. 3)Be human. Balance being professional with being human. Relate to your team as a person first and as a boss second. Empathize. ❚ ❚ “You seem to be struggling lately. What’s going on?”

MARK LITTLE, from page 11

2005. Last year, more than 43 percent of Americans said they spent at least some time working remotely. Recent studies have shown that employees who occasionally work remotely are more engaged and have higher productivity. By utilizing cloud-based software like ProjectBoss, team members can access critical project information from anywhere. This allows for greater flexibility, increased productivity, and more effective communication and collaboration for employees working remotely. Do you have software that you hate using? Is it too complex? Do you only have access to critical information, files, and documents at the office? Are upgrades time consuming and costly? If so, you should strongly consider

TALK TO US Are you interested in having your firm featured in our Business News section? Let us know. If interested, please send your press release to sparkman@zweiggroup.com.

THE ZWEIG LETTER December 17, 2018, ISSUE 1276

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