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BUSINESS NEWS CGA SIGNS THREE YEAR MIAMI BEACH TRAFFIC ENGINEERING CONTRACT Last month, Calvin, Giordano & Associates, Inc. signed the contract for general transportation planning and traffic engineering services for the city of Miami Beach. Eric Czerniejewski, PE, ENV SP, CGA’s director of traffic engineering, will lead the project team which consists of Tindale Oliver (transit planning, transit- oriented development, and facilities planning), Toole Design Group (transportation planning and complete streets design), CALTRAN Engineering (traffic data collection), Lambert Advisory (economic and financial analysis), and Roar Media (public involvement and outreach). Under this three-year contract, with two one- year extensions, the CGA project team will provide Miami Beach with traffic engineering analysis and design, short- and long-range transportation planning, transit-oriented development planning, facilities planning and development, public participation, financial planning and analysis, environmental sustainability analysis, transit intermodal facility development, and urban design services. CGA anticipates the resulting Task Work Orders under this contract will focus on supporting the city’s Transportation Master Plan and Bicycle Pedestrian Master Plan goals. These goals include: ❚ ❚ Prioritizing pedestrians first ❚ ❚ Providing reliable, convenient, and consistent transit service and infrastructure ❚ ❚ Developing a safe, connected, and consistent bicycle network throughout Miami Beach

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❚ ❚ Providing accessible and convenient off- street parking facilities ❚ ❚ Ensuring most, if not all, planned developments are in concurrence with the expected capacity levels and the multi-modal vision for the transportation network ❚ ❚ Planning for the efficient freight mobility and delivery of goods within the city Understanding this, CGA assembled a broad interdisciplinaryteamwiththeexpertisetoaddress improvements to transportation infrastructure within constrained streets, implement projects that prioritize all modes of transportation, provide green sustainable infrastructure design recommendations, coordinate transportation, and land use decisions, and implement a public outreach program that includes all stakeholders. Calvin, Giordano & Associates offers clients a comprehensive approach to building code services, code compliance, construction engineering and inspection, construction administration, data technologies, engineering, environmental services, facilities management, GIS, government services, landscape architecture, planning, surveying, traffic engineering, and transportation planning. Based in Ft. Lauderdale, Florida, CGA employs more than 350 professionals and has offices located in Miami-Dade, West Palm Beach, Port St. Lucie, Estero, and Tampa/ Clearwater.

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1200 North College Ave. Fayetteville, AR 72703 Mark Zweig | Publisher mzweig@zweiggroup.com Richard Massey | Managing Editor rmassey@zweiggroup.com Christina Zweig | Contributing Editor christinaz@zweiggroup.com Sara Parkman | Editor and Designer sparkman@zweiggroup.com Liisa Andreassen | Correspondent landreassen@zweiggroup.com

MARK ZWEIG, from page 1

made about other people and where they stand – is a huge problem today. There are many other examples but the bottom line is you need to be sure you understand your client’s values and serve them accordingly. 4)You have to understand that accessibility is a BIG area of concern for clients. To manage a client relationship you have to be reachable by the client. If they cannot get ahold of you when they need you they will go somewhere else, plain and simple. That means you have to answer your phone and respond to texts and email messages – quickly and at night and during weekends if necessary. 5)You have to be proactive. That means you don’t wait to call a client until there’s a new project. You call them when you have no agenda, just to show interest. It means they don’t always call you – you “reach out” to them (a phrase that is now so overused it drives me mad!). 6)You have to care. You have to give love to get love. Sometimes you have to do favors for people whom you want to do favors for you. You have to show the client that you are in it for the long haul – not just to maximize your income on each and every project you do for them. I could go on but am out of time. I need to call some clients today to check in on them! MARK ZWEIG is Zweig Group’s chairman and founder. Contact him at mzweig@zweiggroup.com.

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THE ZWEIG LETTER June 18, 2018, ISSUE 1253

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