The Business Review February 2023

A monthly online digital publication, The Business Review targets business leaders from the Rogue Valley and beyond. This means that your published articles and advertising message are being seen, read and remembered by those who are seeking your products or services in and around Jackson County and within more than 55 Oregon communities.

THE BUSINESS REVIEW THE CHAMBER OF MEDFORD & JACKSON COUNTY

FEBRUARY 2023

Healthcare Today & Tomorrow

Pictured: Andrew Over Regional Market Vice President, Regence BlueShield BlueCross

CONTENTS February 2023 | VOLUME 24 | ISSUE 2

LEADERSHIP MATTERS 4 A Letter from the Editor

CHAMBER UPDATES 6 The Chamber attends Western Association of Chamber Executives Annual Conference 8 The Chamber Achieves First Place Award at Western Association of Chamber Jackson County Serves, Supports & Represents Local Businesses PROVIDING NETWORKING OPPORTUNITIES 14 4 Powerful Ways the Chamber Provides Solutions for Small Business Owners 16 Chamber Leadership Program Examines Business + Industry in Southern Oregon CREATING A STRONG ECONOMY 18 ORLA Helps Secure over $11.4 Million in Federal Relief for Oregon’s Hospitality Industry 19 Grant Applications Open to Organizations Advancing Economic Equity PROMOTING THE COMMUNITY 20 Shop Eagles Market & Gas - Rebuild the Butte Creek Mill 24 Southern Oregon Sledding Spots and Winter Fun REPRESENTING BUSINESS ISSUES 26 An Overview of Healthcare in Executives Annual Conference 10 The Chamber of Medford & Oregon during The Chamber of Medford & Jackson County Forum LOCAL SPOTLIGHT 28 Junior League of Jackson County – Local NonProfit 30 Spiegelberg Stadium to Receive $2.5 Million in Updates OREGON UPDATES 32 Oregon Lawmakers Push ‘Transformational’ Bipartisan Plan to Speed Cousing Construction by Streamlining Local Rules 36 Staff Highlight: Amanda Coscette RENEWING & NEW MEMBERS

20 6

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Promote. Promoting the community. Create. Creating a strong local economy. Connect. Providing networking opportunities. Represent. Representing business issues. Our Strategic Objectives

Meet the Editorial Staff

Eli Matthews President & CEO eli@medfordchamber.com 541-608-8526

Emily Hunter Vice President, Communications & Programs emily@medfordchamber.com 541-608-8534

Kira Zavala Director of Business

Development & Partnerships kira@medfordchamber.com 541-608-8522

Cathy Watt Office Administrator cathy@medfordchamber.com 541-608-8515

The Chamber of Medford & Jackson County 101 E 8th St, Medford, OR 97501 (541) 779-4847 • medfordchamber.com

medfordchamber.com

February 2023 | The Business Review

LEADERSHIP MATTERS A LETTER FROM THE EDITOR

B uilding on a long tradition of helping businesses succeed, the Chamber of Medford has undergone many changes along with the community over the last few years. In the spirit of expanding, I am honored to take the position of Vice President of Communications & Programs. I have enjoyed my time working with the Chamber team over the last two years, under their strategic goal of promoting the community with Travel Medford. It is my great pleasure and commitment to not only provide the latest and most substantive content in the Business Review, but to also serve our members through our various mediums as I fully step into the role. Ready to connect? Our next Young Professionals networking event is next Thursday, March 9 from 4:45 - 7:00 p.m. at RoxyAnn Winery. Your $15 ticket will include a drink as well as light food, and connecting with like-minded peers throughout the night. Looking for your casino night photo booth picture? Join our Young Professionals Network Facebook Group and never miss a beat on upcoming events, pictures, updates, opportunities and more! Our monthly Forum luncheon featured Andrew Over and Dr. Jim Polo from Regence BlueCross BlueShield, and shed light on some of the biggest challenges small businesses currently face. Polo also discussed how employers are implementing different options with insurance to keep mental health top-of-mind. Our next Forum is March 13, featuring Hunter Communications at the Rogue Valley Country Club! Be sure to purchase your tickets on our website! The Chamber is looking for businesses to host our weekly Greeters meetings. If you are interested, please email Shelly Wager at shelly@medfordchamber.com. It’s nearly that time of year again! Join us as we celebrate and award the achievements of prominent companies and outstanding individuals. Save the date for our Excellence in Business Awards this September 14, 2023 at the Rogue Valley Country Club.

Yours in success,

Emily Hunter Editor in Chief/Vice President of Communications & Programs The Chamber of Medford & Jackson County

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February 2023 | The Business Review

CHAMBER UPDATES

The Chamber attends Western Association of Chamber Executives Annual Conference

T hree of The Chamber staff attended the Western Association of Chamber Executives annual conference. This year’s conference theme was Future Forward. Our very own President and CEO Eli Mathews presented in a breakout session called “Survival Guide for New CEO’s”. Matthews spoke about mindset, goal setting, his personal experience being the leader of one of the best chambers in Southern Oregon. Kira Zavala, Director of Business Development and Partnerships was appointed to a two-year term on the Emerging Leaders Council for W.A.C.E. The Council was formed to identify and recognize future leaders in W.A.C.E. and the chamber industry. Members of the Council provide program feedback and ideas for W.A.C.E. and will serve as advisors to the Board and President. In addition to being appointed to the council, Zavala participated in a graduation ceremony in front of over 400 attendees and graduated from Academy. Academy is a three-year high-quality program on chamber management “essentials” geared for today’s chamber executives. It has become the leading training program completely devoted to chamber professionals in the West.

Veteran attendees Kira Zavala Director of Business Development and Partnership, Eli Matthews, President, and CEO, First time attendee Ashley Cates Chief Marketing Officer.

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With over 30 breakout sessions taught by CEOs and veteran chamber professionals across 19 different states and Canada, your chamber attended topics such as: Strategic Planning, Transitioning Your Chamber from 3ps to 3cs, The Economic Outlook: Navigating the Stimulus Hangover, Maximizing Marketing & Communications, Membership On-Boarding, Engagement & Retention and more! The Chamber knows the importance of investing in our staff and the services we provide to our over 1200 membership body. We are looking forward to implementing some of the best practices, services and elevating our members experiences. In addition to the professional development W.A.C.E. each year at the annual conference W.A.C.E. recognizes the “best and brightest” in the chamber industry through a variety of special individual awards. W.A.C.E. also presents special recognition to chambers in the area of communication awards. Service Awards: • President and CEO Eli Matthews was honored with a 10-year service award in The Chamber industry. Additional Chamber staff who received service awards are:

Zavala sat on the conference committee and played a role in coordinating a breakout session called “Rethinking Your Fundraising Structure”. Zavala worked with President and CEO Chris Romer from Vail Valley Partnership in Vail Colorado and Zeb Welborn President and CEO of Chino Valley Chamber of Commerce in Chino California. Together this dynamic team helped over 100 chamber professionals to change their mindset and messaging. The takeaway from this breakout session was chamber members from any chamber are not helping to raise funds. Members are investing in their chambers and communities through membership, advertising and sponsorships allowing each chamber to do the work necessary behind the scenes to help business succeed in our communities. “This conference is imperative for our staff to continue to learn and grow. As we invest in our Team, we are consequently stronger and are able to serve our membership and business community to greater degree.” Eli Matthews, President & CEO

• Cathy Watt – 12 years of service • Angela Wood – 12 years of service • Shelly Wager - 5 years of service

• The Chamber awarded first place in video contest. The Chamber was honored to be recognized in the video award category and received first place for their video about communicating value and telling The Chamber story beating 2nd place Las Vegas Chamber of Commerce and 3rd place Chino Valley Chamber of Commerce. n

February 2023 | The Business Review

CHAMBER UPDATES

The Chamber Achieves First Place Award at Western Association of Chamber Executives Annual

Conference T he Chamber was honored to attend the Western Association of Chamber Executives (or,

W.A.C.E) Annual Conference. During this conference, The Chamber of Medford & Jackson County was recognized in the Video Award category, and received first place for their video about communicating the value of membership, and telling the story of community. Affectionately titled “How to Get Involved in the Business of Doing Business in Southern Oregon”, the video was produced over the course of three years with the help of both Chamber staff and several community figures and sponsors. A special thank you to Bill Maentz with the 5:00 Marketing Group, Joe Rossi with BBSI, Greg Unger with Kelly’s Automotive, David Wright with CPM Real Estate, Lindsey Rice with Rogue Valley ZipLine, and Travis Snyder with Precision Electric for their support throughout the creation of the video.

The Las Vegas Chamber of Commerce and Chino Valley Chamber of Commerce took second and third place behind The Chamber of Medford. n

Award winning video is located on next page (pg 9).

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VIDEO: HOW TO GET INVOLVED IN THE BUSINESS OF DOING BUSINESS IN SOUTHERN OREGON

Click to watch video.

February 2023 | The Business Review

CHAMBER UPDATES

The Chamber of Medford & Jackson County Serves, Supports & Represents Local Businesses At The Chamber of Medford & Jackson County, we serve over 1,200 small and large companies. It is our goal to inspire and develop growth in our region by supporting local businesses.

“Chamber of Commerce Week” was held in September — a time when we recognize the work of Chambers across the nation and how they help businesses of all sizes. Here in Jackson County, The Chamber serves the local business community by adhering to four strategic objectives: By living locally and helping businesses succeed, we strengthen our community and work together to build a more prosperous future.

Who The Chamber Serves The Chamber is a Catalyst, Convener and Champion for all businesses. We help businesses

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of all sizes — from solopreneurs to major employers with hundreds of employees.

The Chamber works with a variety of industries. Industries as varied as healthcare and construction, travel and tourism, and education. We support all our community businesses as the economic driver of our region. Benefits of Chamber Membership Everyone at The Chamber is motivated by our desire to help business thrive. If you are a member, you enjoy numerous benefits. With a Chamber membership, you may promote your business through our social platforms and receive referrals from fellow members; attend a variety of networking events; become more active in the business community; represent businesses through political action; and stay informed about what is happening in the community. As a Chamber member, there are plenty of ways to participate in Chamber activities.

The Chamber hosts a variety of programs and events throughout the year, which include but are not limited to Greeters, Forum, Young Professionals Network, and the Leadership Program.

Members could also join one of our action teams and become an advocate for other businesses in the community. Businesses are the foundation of a strong community. Because no matter the size of the business, these companies are owned by our friends, family and neighbors. When we help businesses grow and succeed, we all succeed.

February 2023 | The Business Review

The Business Review | February 2023

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February 2023 | The Business Review

PROVIDING NETWORKING OPPORTUNITIES

4 Powerful Ways the Chamber Provides Solutions for Small Business Owners Contributed Article by Christina R. Green I n a recent survey by Daysmart Software, 54% of small business owners admitted to being worried about making enough money. Making money is a common concern because not only does it factor in bringing in enough clients or customers but also ensuring your products or services are priced right and negotiating any cash flow problems.

Controlling Costs While a chamber membership is an initial outlay of money, you can derive a lot of value from it. It can even help you control costs by introducing you to other business people who may be able to provide you with goods and services. In addition to meeting new business contacts that could save you money, check with your chamber to find out if they have a chamber “hot deals” program. These programs offer discounts from chamber members for chamber members. They can provide considerable cost savings to members. The exchange between members may also reveal how other small business owners manage their costs. While you can research that on the internet, sometimes having local advice can be invaluable. You can also get more for less by attending some of your chamber’s lunch and learn programs. Maybe you’ve been wondering how to incorporate Instagram into your business but don’t have the money to pay someone to teach you or do it for you. Many learning exchanges are free at the chamber and it’s likely they have a topic that interests you and can help you learn something new for your business without having to pay for it. Plus, chamber membership means any of your employees may attend.

Small business owners have lots of stressors as they follow their dreams. It might surprise you just how much the chamber can help with these concerns. According to the study, small business owners report they are most concerned about: • Making enough money • Controlling costs • Finding new customers • Marketing to prospective an/or current customers • Managing time The chamber and chamber membership can help address all of these common concerns and challenges. Put the Chamber to Work for Your Business If you’re like most small business owners, you can likely identify with these common business concerns but what you may not realize is how effectively a chamber membership can help you solve these problems. The solutions may take you getting involved and participating but chamber membership can act of business “gym” that you need to become stronger and begin making healthier choices for your business. Making Enough Money In the beginning of your business, it might not be about becoming a millionaire as much as it is simply making enough money to stay in operation. Making enough money means you’re factoring in what’s coming in and what’s going out. The chamber can help your efforts in making enough money in the following ways.

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Finding New Customers The chamber is an excellent source for finding new customers. Through networking, hosting an event, sponsorship, cash mobs, thought leadership seminars or a host of other ways, the chamber can help you connect more deeply with your community. Many people think of the chamber as a group similar to the better business bureau and they put a great amount of trust in a business that is a member of the chamber. Chamber membership can also provide greater visibility for your business with opportunities to serve the greater community. While you may not feel like you have time for that as a small business owner, the chamber has opportunities for all levels of engagement. From serving on the board to volunteering at check-in for an event. Membership is a great way to meet people and people buy from those they know, like, and trust. Marketing to Future and Current Customers Many small business owners lack marketing skills. If you can’t hire it out, you may be happy to know the chamber likely has creative marketing opportunities that can help you get your name out into the community. The chamber also talks about its members on social media, which helps you leverage their large audience. They can host a ribbon-cutting for you if you’re a new business or help you celebrate a key milestone. They also likely have people on staff who can help you brainstorm ways to reach your ideal audience and make suggestions such as mailers, learning sessions, and social media assistance.

Managing Time It comes as no surprise that with all these other stresses, small business owners are concerned about not having enough time. The chamber can help here too. Not only can they help introduce you to the “hidden” job market of people who aren’t actively looking for positions but have strong interests in the community, they also have lunch and learn sessions on a variety of topics that could help you streamline your operations. Learning is one way the chamber can help but it also helps as a partial partner in your marketing. The chamber supports getting the word out about your business and their efforts can save you time in your own marketing. A chamber membership provides a large amount of value for the small business owner if they know how to use it. Paying dues won’t help allay your fears about your business but getting involved in the chamber and the community can help you reach more people, elevate your business reputation, and improve your marketing. These ideas will help you grow and improve your revenue stream.

Christina R. Green teaches small businesses, chambers, and associations how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, Event Managers Blog, and WritersWeekly. She is a regular blogger at Frankjkenny.com. As an introverted writer, she’s on a quest to bring great storytelling to organizations everywhere while single- handedly combatting the overuse of exclamation points. n

February 2023 | The Business Review

PROVIDING NETWORKING OPPORTUNITIES

Chamber Leadership Program Examines Business + Industry in

Southern Oregon T he Chamber Leadership Class reconvened after the holiday season to tour Business and Industry in Southern Oregon. The day started out on a sweet note with a visit to Harry and David Country Village. The tour was filled with fun and facts as we got a glimpse of the creation of Harry & David’s famous popcorn and chocolates. The volume of orders processed daily beyond sweet treats was surprising. From flowers and wine to personalized gifts, the extended list of options was more than meets the eye at Harry and David. Our guides shared the story of how the Harry and David business in pears started as we drove past one of the first groups of pear trees, now decades old, and offered a rich history of it’s growth to international heights from its roots in Southern Oregon. The care and attention that local staff put into each ordered product and package was a testament to the personal pride taken in what you get when you order from Harry and David. The next stop was Carestream Health in White City. The unsuspecting building that we entered had a lot of activity inside. Producing rolls upon rolls and boxes of medical film and medical imaging solutions, we learned about the extensive line of work it takes to lead the medical field on an international level. The class donned full protective body suits and goggles to get an up- close view of the action as we toured the dimly lit hallways and rooms to see the manpower and equipment creating and assembling medical imaging products. The precision and pride were evident in our guided walk through the facility. The day ended with a drive through the Rogue Disposal and Recycling Landfill. The Leadership class was escorted up to the top of the rolling hills of the Dry Creek Landfill. The layout and construction of the landfill to accept and process waste was impressive. The clean and organized slopes of lined ‘cells’ that make up this regional facility were explained by our host who offered extensive knowledge and a clear commitment to the local community served. The sustainable and future thinking practice that Rogue Disposal and Recycling demonstrates was enlightening to learn about, the focus on environmentally conscious action and procedures to

process waste was showcased throughout. The takeaway from all three of our visits was the vision and commitment each organization had to their customers far and wide from their locations here in Southern Oregon. The local community that works for these organizations and engages in these philosophy came through in the quality of services and products produced. Community Projects: The leadership class of 2023 is raising funds to enhance local nonprofit organizations that focus on our community’s youth. The impact of these

completed projects will be felt by the Southern Oregon community at large. The class continued its conversations on what they learned after meeting with representatives from Community Works, Girl Scouts of Oregon & Southwest Washington and Youth 71Five Ministries. Updates and progress on materials and timelines, status of funding for each project and outreach efforts were shared. Click HERE to donate and support projects helping Community Works, Girl Scouts of Oregon & Southwest

Washington and Youth 715 Ministries . Or you can mail donation checks to: Rogue Valley Foundation at 101 E. 8th Street, Medford, OR 97501 Attn Leadership 23 All donations are tax deductible.

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February 2023 | The Business Review

CREATING A STRONG ECONOMY

ORLA Helps Secure over $11.4 Million in Federal Relief for Oregon’s Hospitality Industry The Oregon Restaurant & Lodging Association Partners with Adesso Capital to Expedite Cash Assistance for Oregon’s Foodservice and Lodging Industry

Wilsonville, OR | February 2, 2023 | Press Release T he Oregon Restaurant & Lodging Association (ORLA), the association representing Oregon’s foodservice and lodging industry, is partnering with Adesso Capital to offer the foodservice and lodging industry assistance expediting federal relief funds which can be used for operating capital, payroll, inventory, or other expenses. The assistance includes filing for the Employee Retention Credit (ERC), a tax credit available to businesses that suffered reduced operating capacities or loss of revenue from COVID-19 restrictions. The credit stems from payroll taxes paid in previous years and offers up to $26,000 back per W-2 employee. Applications for ERC benefits pertaining to payroll paid from March 2020 - December 2020 must be sent in no later than April 15, 2024. For payroll paid Jan. 2021 - Sept. 2021, applicants have until April 15, 2025, to file.

“We are pleased to be teaming up with Adesso Capital to provide our members with the tools and resources they need to claim this tax credit and ensure their business survives moving forward,” says Jason Brandt, President & CEO, ORLA. “With many small businesses still struggling to stay afloat, it is crucial that these tax credits be made available so that they can continue to provide jobs and support Oregon’s economy.” “I feel for the business owners who weathered COVID restrictions and kept their doors open; they’re truly the champions of the American Dream and we should all ensure they have every tool possible to keep going,” said Damon Maletta, founder of Adesso Capital. “We at Adesso feel it’s our job to help businesses take advantage of the ERC, especially because there are no restrictions on how the funds are used, giving power back to the people who know how to use these funds the best. It’s a passion of mine, and I still get excited every time we get that ‘Approved!’ notice for a new client.” Together, ORLA and Adesso have helped the Oregon foodservice and lodging industry receive over $11.4 million in refunds, infusing the local economy with vital resources that reduce unemployment and create new opportunities for community growth. Adesso’s clients average a return of $150,000 per business. Current ORLA members can learn more here. Businesses interested in joining the Oregon Restaurant & Lodging Association can find more details at OregonRLA.org. n

The Business Review | February 2023

Grant Applications Open to Organizations Advancing Economic Equity Corvallis, OR | December 23, 2022 | Press Release B usiness Oregon has opened a Request for Grant Applications (RFGA) for the Economic Equity Investment Program—a new program created to promote durable economic advancement among

February 2023 | The Business Review

PROMOTING THE COMMUNITY

Shop Eagles Market & Gas - Rebuild the Butte Creek Mill L uke Ozcelik, local owner of Eagles Market and Gas on Hwy. 62 in Eagle Point, will be sponsoring a month of gratitude by donating a portion of the gasoline sales during the month of March to the Butte Creek Mill Foundation in Eagle Point to benefit the continued

had become not only a place for locals to shop, but a travel destination for tourists from around the world as the only water-powered flour mill west of the Mississippi. “Enter as Strangers, Leave as Friends” was a sign behind the counter as well as the motto in the Country Store.

reconstruction of the historic flour mill. The Butte Creek Mill was established in 1872, when Eber Emory and John Daley purchased the land along Little Butte Creek in Eagle Point for a flour mill. Constructed with wood from Big Butte Sawmill in Butte Falls, giant 12” and 14” squaew beams were hand hewn and transported via horse and wagon to bring Emory and Daley’s dream to life. The iconic water-powered flour mill had been crafted by hand, down to the oak pegs holding each beam into place and the original millstones quarried near Paris, France. Nearly 150 years later, what once stood as a flour mill for the Rogue Valley community,

The Business Review | February 2023

hundreds of hours to sift through the rubble, clear debris, and begin plans to reconstruct. Grants were written, fundraisers were held, and

With its rich history and character, the community was heartbroken when at 4:00 a.m. Christmas morning 2015 a fire broke out above the milling room. In just a few hours, a large portion of the mill had burned down. However, with the embers still smoldering, We Will Rebuild” resounded among the community. Countless volunteers worked

the community generously donated to raise much of the needed funds, with the total need for rebuilding estimated at about $2.5 million in 2017. Now a non-profit, the Butte Creek Mill Foundation has rebuilt the structure as close to the original construction in 1872 as possible. As the basement and enough original walls survived the fire, the

Butte Creek Mill has been able to remain on the National Register of Historic Places, a designation awarded in 1976. The Mill is operating once again and volunteers mill wheat into wholesome flour, mix products, and package them on site. The Butte Creek Mill’s Country Store is open and packed with many delicious options - from their famous Pancake and Waffle Mix, to cookie and bread mixes, as well as other local products. Visit the store Thursdays - Saturdays from 10:00 a.m. - 2:00 p.m. to see what is available and get a glimpse into the past. While the Mill has seen incredible progress and support, it is still pursuing grants and donations to finish the final phases of construction and open up completely. Thankfully, the generosity of Eagles Market and Gas has made helping fund this project particularly easy. With your support, this promotion, starting March 1st, would be the start towards the last $500,000.00 the Mill needs to complete construction, and continue to be the heart of Eagle Point as it has been for the last 150 years. Built on the foundation of local supporting local, Butte Creek Mill’s antique, timbered treasure and her volunteers are hopeful and grateful for your support this March. n

February 2023 | The Business Review

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everything in one place learn. shop. explore.

New to the world of sustainable driving? GreenCars is the place to start. Learn about the tech, the lingo, and how a sustainable vehicle can t into your lifestyle.

Lithia & Driveway and GreenCars support and thank the Medford Chamber of Commerce.

February 2023 | The Business Review

PROMOTING THE COMMUNITY

Southern Oregon Sledding Spots and Winter Fun Written by Emily Hunter, Travel Medford W inter is HERE - and so are the top places to ski, snowshoe, sled and more! When the weather is cold, the fun has just begun in the Heart of

the Rogue. Don’t worry about searching for the sweet spots - because we have snowballed a list of some of the best. Gather your sled, boots, best buddies and head to the snowy slopes of Southern Oregon! TABLE MOUNTAIN AT HYATT LAKE Heading south? Table Mountain has a sweet sledding hill in the Hyatt Lake Recreation Area at the Cascade- Siskiyou National Monument. During the winter months, Hyatt Lake offers sledding, snowshoeing and cross- country skiing. Although Hyatt Lake does not offer rental equipment, see below for some of the best places to suit up for your next adventure! Just 20 miles east of Ashland, Hyatt Lake is a portal to a plethora of winter outdoor recreation activities you won’t want to miss!

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MT. ASHLAND AND GROUSE GAP SNO-PARK The crown jewel of Southern Oregon, Mt. Ashland is an iconic location to start your winter journey. A true mecca for winter recreation, Mt. Ashland has been a local favorite since 1964. There is plenty to do at Mt. Ashland, but twilight skiing is a must. Experience a beautiful Southern Oregon winter sunset, watch as the stars come out, and warm yourself in the lodge with some cozy cocoa. Twilight skiing starts at 3 p.m. on Thursday and Friday nights in January, February and early March. When the lights go on, your journey of lights and snow begins! While you’re in the area, head over to Grouse Gap Sno-Park for sledding. It’s just up the road from Mt. Ashland and a great place to sled.

Snowboarder enjoying Mt. Ashland twilight skiing. Photo courtesy of Mt. Ashland.

you to the top of the mountain for tubing. Grab your tube, sled or saucer because there’s plenty of room for everyone to have fun on the hill! With seven sliding lanes, fabulous facilities and a friendly staff, Diamond Lake is one of the top spots to enjoy this winter. For a truly unique experience, tube down the slope under shimmering lights on Friday evenings, Saturdays and Sundays. What a rush! The resort also offers 3-hour and all day passes, as well as discounts for families of four. Stay a few hours or all day for the best snowy fun in Southern Oregon. Spectacular sledding and snowy fun await in Southern Oregon. From trekking the trails to cozying up by the fire, the Heart of the Rogue is your launchpad to the best of Oregon. n

Diamond Lake’s Wonder Carpet. Photo courtesy of Diamond Lake Resport.

DIAMOND LAKE The soft, supple snow at Diamond Lake Resort makes it the perfect winter destination for family fun! Enjoy all the rentals you could hope for, from cross country skiing and snowshoeing to snowmobiling and tubing! With 7 miles of groomed trails and over 35 miles of back country, Diamond Lake is a cross-country skier’s slice of heaven. The lake is locally famous for what it calls its “Wonder Carpet” - or a 470 foot conveyor lift that takes

February 2023 | The Business Review

REPRESENTING BUSINESS ISSUES

An Overview of Healthcare in Oregon during The Chamber of Medford & Jackson County Forum Keynote Speaker: Andrew Over, Regional Market Vice President for Regence BlueCross BlueShield; and Dr. Jim Polo, Executive Medical Director Sponsored by: Regence BlueCross BlueShield H ealthcare in Oregon — and throughout the country — is evolving, with new challenges and opportunities arising. According to Andrew Over, will use coping mechanisms that often exacerbate their problems. “If we do not treat these behavioral health challenges, they could lead to more severe physical problems,” said Polo.

Regional Market Vice President for Regence BlueCross BlueShield, the healthcare industry is tracking these important issues so they may create a better member experience. Over described some of the biggest challenges small businesses currently face, including security, inflation, supply chain issues and finding employees. Many of these problems surfaced, or intensified, during the pandemic. However, there were also many positive shifts across different industries, including healthcare. “One of the benefits of the pandemic was an increase in virtual care,” said Over. “This has equipped more providers with the necessary tools to meet members where they are on their health journey.” Over then introduced Executive Medical Director Dr. Jim Polo, who began by explaining that there were signs of a health crisis long before the pandemic occurred. “With a disaster like COVID, the initial impact is people getting sick,” Polo said. “But from an emotional perspective, the effects of the pandemic are still with us.” These impacts often manifest as a decrease in productivity, an increase in alcohol use and misuse, and difficulties due to a loss of human connection. If left untreated, people

This is one reason why employers are focusing more on supporting their employees’ mental health. Offering benefits which bolster mental health will help people build strong mental resilience. “When you have resilience, you can prepare for the future and bounce back from hardships,” said Polo. “The pandemic taught us the power of developing resiliency.” Polo then offered the audience four simple ways to build their own mental resilience: take care of your body; put down your phone; do things that bring you meaning; and find ways to help others. “When you have resilience, you can prepare for the future and bounce back from hardships.”

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Returning to technology’s role in healthcare, Over asked how telehealth has improved access to care. According to Polo, telehealth is not a new form of care; it has been practiced since the 1990s. But because of the pandemic, telehealth has become more widely used and allowed practitioners to scrutinize if an in-person visit is necessary. “Now, you could access cognitive therapy through mobile apps,” said Polo. “It’s like when we used to go to the bookstore and purchase a self-help book.” Overall, Polo believes the pandemic will have a lasting impact on employers and the workforce. It gave people time to reflect and seek a better work-life balance. “Employers are thinking differently about how to attract and keep workers,” Polo added. “And good health benefits are a huge part of what attracts workers”. n

Dr. Jim Polo, Executive Medical Director

February 2023 | The Business Review

LOCAL SPOTLIGHT

Junior League of Jackson County – Local NonProfit T he Junior League of Jackson County ( JLOJC) is a thriving group of women looking for ways to empower each other and strengthen their community. Our mission is to advance women’s leadership

children in our community in numerous ways. Some of the projects or support provided include Family Nurturing Center, Storytelling Guild, Rogue Power Pack Program, Southern Oregon Drug Awareness, Kids in the Kitchen, Project Care Package, Children’s Advocacy Center, Nice Twice Thrift Store, Rogue River Rendezvous Cookbook, Touch-A-Truck, Access, and Community Works. Junior League is always welcoming new

for meaningful community impact through volunteer action, collaboration, and training. The JLOJC got its start in 1947 with five women, who wanted to participate in local acts of service. To start, they identified a few community needs and acted to answer them. After more than 60 years, the organization continues to be a place for women to join together

members to their group who want to be a part of their mission! In addition, we love to network

with local organizations to learn more about volunteer opportunities and how our league can help. We are so excited to have joined the Chamber of Commerce and are excited to network with many of you and learn more about your businesses.

for good. Most recently, in the Spring of 2022, JLOJC raised $43,000 at their 1st Annual Kentucky Derby fundraising event. Part of these funds went to creating “Go Bags” for women and children who have left

Don’t forget to mark your calendars for our Spring Kentucky Derby Fundraiser on Saturday, May 6th, 2023, to raise money to support our local community. We welcome you to contact us at jlojcinfo@gmail.com or check out our website at www.jlojc.com. n

their homes due to domestic abuse. These bags contained personal hygiene items, gift cards for food, and comfort items. Community Works , another local non-profit, then distributes the bags when a survivor arrives for care. Over the years, Junior League has supported women and

The Business Review | February 2023

VISITORS CENTER DOWNTOWN MEDFORD

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February 2023 | The Business Review

LOCAL SPOTLIGHT

Spiegelberg Stadium to Receive $2.5 Million in Updates Friday night lights in Medford are getting an upgrade. Medford, OR | February 13, 2023 | Press Release T he Medford School District announced that updates around

Spiegelberg Stadium are now underway, and will improve the overall viewing and playing experience for the community and its visitors. The $2.5 million project will feature the addition of a new track, and upgraded LED lights around the

stadiums. Construction to improve seating will also be conducted, including making the stands more accessible to fans of all abilities. The shot put and long jump areas are also to receive improvements, along with the drainage system throughout the field. “We have all our high school teams, our middle school teams use it even community wise jog-a-thon sports teams graduation. It’s a good community resource and we’re happy to get it upgraded,” said Ron Havniear, MSD facilities director.

Scheduled to be complete in May, the area will be ready and waiting to welcome this upcoming football season. n “It’s a good community resource and we’re happy to get it upgraded.”

The Business Review | February 2023

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February 2023 | The Business Review

OREGON UPDATES

Oregon Lawmakers Push ‘Transformational’ Bipartisan Plan to Speed Cousing Construction by Streamlining Local Rules

By Hillary Borrud | February 19, 2023 | Press Release H ousing advocates and builders in Oregon have long complained that rigid land use mandates and lengthy approval processes stall construction of housing that residents desperately need and drive up its cost. Fifty years ago, state lawmakers adopted a land use system that included the aspirational goal to “provide for the housing needs of citizens of the state.” Today, it’s clear the vaunted, only-in-Oregon approach has failed to deliver that. Oregon has the fourth highest rate of housing underproduction for its population in the nation according to a state report, and state and local leaders routinely describe the housing shortage as a crisis. Now the state’s handling of home construction could be headed for big changes under a bipartisan proposal moving fast through the Democratically controlled Legislature. A proposal that lawmakers want to pass by mid-March calls for the state to annually estimate the amount of new housing at various price levels needed in each city with at least 10,000 residents. It would then hold cities

accountable if they do not clear red tape or take other action to boost development to those levels. Cities’ progress toward their goals would be published on a state dashboard for all Oregonians to see. “It’s going to be a really important tool for the state to have a clear picture of development barriers and dynamics, as well as it’s going to be lifting up the innovative things cities are doing to encourage development,” said Ariel Nelson, a lobbyist for the League of Oregon Cities. Rep. Maxine Dexter, a Democrat from Portland who is chair of the House Committee on Housing and Homelessness and a chief sponsor of the bill, described the plan as “transformational” during a hearing Thursday and said it acknowledges state and local governments’ responsibility to identify “at every level” where governments are getting in the way of housing construction and to remove those barriers. To read the full article, click here.

The Business Review | February 2023

Join us to enjoy these exclusive member benefits:

Promote: Leverage Chamber communications to promote your business, and enjoy referrals from fellow members.

Connect: Connect with the business community through a variety of networking events hosted by The Chamber, as well as through our weekly newsletter, website, and social media.

Represent: Be a part of the active business voice of The Chamber & be represented by a full time lobbyist.

Create: Raise your profile in the business community through your membership with The Chamber by participating in an Action Team or committee.

Let’s connect

Give us a call, send us an email or drop by our office. 541-779-4847 business@medfordchamber.com The Chamber of Medford & Jackson County 101 E. 8th St. Medford, OR 97501 medfordchamber.com

February 2023 | The Business Review

Make an impact and build your career! Not sure how to start?

Community Outreach Event Coordinator (Remote)

Community Financial Resource Guide (Remote)

Community Outreach Expert Landscaping with Love (Hybrid)

Humanitarian Lead (Remote)

Wildfire Counselor Support

Want to learn more ? Contact Tyler Worthley at 971-718-4641 or Tyler.A.Worthley@employ.oregon.gov

Medical Receptionist / Patient Care Coordinator

2/14/2023

WorkSource Rogue Valley is an equal-opportunity employer. WorkSource Rogue Valley provides free help so you can use our services. Some examples are sign language and spoken-language interpreters, written materials in other languages, large print, audio, and other formats. To get help, please call 503-947-1680. TTY users call 711. You can also send an email to EmployerServices@oregon.gov. Funding, in whole or in part for DWG services, was made possible through the United States Depart of Labor’s Disaster Recovery Dislocated Worker Grants # DW-34815-20-60-A-41; DW-35801-21-60-A-41

The Business Review | February 2023

NEXT STOP: OAKLEAF RV STORAGE

There’s nothing like exploring the world in your RV. But sooner or later, wanderlust needs a place to park when you’re back in the real world. Here in the Rogue Valley, that place is Oakleaf RV Storage. This brand-new facility provides 24-hour video security and password-gated access. Each spot includes a 30 amp plugin, and there’s an easy-to-use on site service station providing water, air, and waste dump. And you can access your home-away-from-home 24/7. When the journey is over, we’ll be here.

oakleafrvstorage.com

We are a company of doers. Problem-solvers. Trailblazers. We are welcoming. Engaging. Friendly. Informative. We’re haulers in polo shirts, mechanics with power tools and customer service staff who are always happy to lend a hand. We embrace the power of service and champion the environment. When you’re a customer, you’re part of our family. Waste disposal. Recycling. CNG fuel. Shredding. Compost. WE ARE ROGUE. And we’re proud to be part of the community we’ve called home for over 80 years.

roguedisposal.com

February 2023 | The Business Review

LOCAL SPOTLIGHT

Staff Highlight: Amanda Coscette Marketing & Communications Coordinator Amanda has worked in the health and medical field for the past 10 years, and most recently employed at Spotlight Marketing. As a bilingual professional, she has served in a variety of roles including administrative, supervisory, training, customer service and support, providing her a well-rounded perspective of health care, its clients, professionals, and organizational structure. Amanda holds a dual position with The Chamber and Travel Medford and manages a variety of projects including membership and database updates, event submissions, Job Board updates, Tourism council communication and ongoing research. She has her degree in medical billing and coding from Virginia College. In her free time, Amanda can be found holding an iced Americano in one hand, and curating the music playlist of your dreams with the other! n

The Business Review | February 2023

Working Together in the Rogue Valley for a Stronger Community

February 2023 | The Business Review 37 541.622.8577 • 40 S Central • Medford, Oregon 97501 • cowcreek.com

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The Business Review | February 2023

February 2023 | The Business Review

RENEWING & NEW MEMBERS RENEWING MEMBERS THANK YOU FOR YOUR SUPPORT

Avista Utilities Member Since 1935 800-227-9187 Brophy Schmor LLP Member since 1945 541-772-7123 Harry & David Holdings, Inc. Member since 1955 541-864-2121 Hays Oil Company/BI- MOR Stations Member since 1970 541-772-2053 PayneWest Insurance Member since 1970 541-779-1321 Sherm’s Thunderbird Market, Inc. Member since 1972 541-857-0850 Hornecker Cowling LLP Member since 1977 541-779-8900 Rogue Valley Manor Member since 1978 541-857-7777 WCP Solutions Member since 1979 541-779-0400 Cascade Athletic Supply Member since 1980 541-772-7594 Foster Denman, LLP Member since 1980 541-770-5466 KTVL-TV News10 Member since 1981 541-773-7373 Rogue Valley Transportation District Member since 1981 541-779-5821 SOU School of Business - SBDC Member since 1984 541-552-8300 Nicebadge Established as Recognition Specialties Member since 1985 541-476-3166 Southern Oregon Heating/Air Conditioning Member since 1987 541-773-8733 Burrill Real Estate, LLC Member since 1988 541-776-1311

Children’s Advocacy Center Member since 1989 541-734-5437 Medford Radiology Group Member since 1990 541-618-5800 Mahar Homes Member since 1993 541-776-1200 KMVU-TV Fox 26 Member since 1995 541-772-2600 Surgery Center of Southern Oregon, LLC Member since 1996 541-858-8100 Richard Brewster, CPA, PC Member since 1997 541-773-1885 Rogue Community Health Member since 1997 541-773-3863 Craterian Theater at The Collier Center Member since 1997 541-779-3000 Dixie Hackstedde - John L. Scott Medford Member since 1997 541-944-3338 IMD Models & Talent Member since 1997 541-858-8158 Rogue Valley SHRM (Society for Human Resource Management) Member since 1999 541-482-8938 Valley Immediate Care, LLC Member since 1999 541-858-2515 Grieve’s Guide Service, Inc. Member since 2000 541-878-2004 Lava Lanes of Medford Member since 2000 541- 245-2755

Camelot Theatre Company Member since 2003 541-535-5250 Alpacas at Lone Ranch Member since 2003 541-821-8071 Centennial Golf Club Member since 2006 541-773-4653 Garrison’s Home Furnishings Member since 2006 541-830-1110 Curtius Plumbing and Mechanical, Inc Member since 2013 541-857-8988 Beacon Building Products Member since 2006 541-779-4571 Rogue Shred Member since 2006 541-779-4161 Hancock Forest Management Member since 2006 541-494-4400 AllCare Health Member since 2007 541-471-4106 Bicoastal Media - KRWQ/ KMED/KLDZ/KIFS/KYVL Member since 2007 541-772-4170 Homewood Suites by Hilton Member since 2008 541-779-9800 Northwestern Mutual Life Insurance Member since 2008 541-773-2246 Cut-N-Break Construction Inc. Member since 2008 541-779-1482

Cash Connection Pawn Member since 2010 541-664-5204 Bullet Rental & Sales, Inc. Member since 2011 541-779-2855 Studio Roxander - Academy of Ballet Member since 2011 541-773-7272 Bear Creek Wine Trail Member since 2012 541-840-7233 Jim Wright - Civic Member Member since 2013 541-734-7407 Mountain View Paving Member since 2013 541-210-3735 Donald E. Lewis Retirement Center Member since 2013 541-488-6412 The Rutledge Property Group at Keller Williams Member since 2015 541-778-9677 TerraFirma Foundation Systems Member since 2015 541-229-4049 Global Consulting and Investigations LLC Member since 2015 541-621-6812 Allied Health Services Medford Member since 2016 541-772-2763 The Hilton Garden Inn Member since 2016 541-842-9808 Open Door Family Dentistry Member since 2017 541-773-4073 Pacific Fire Protection Member since 2017 541-840-1013 Oregon Truck & Auto Authority Member since 2017 541-734-2600 Rogue Valley Implant Center Member since 2018 541-292-5850

PSE Consulting Engineers, Inc. Member since 2008 541-858-8500 D.A. Davidson & Co. Member since 2009 541-608-4360 Lithia Springs Resort Member since 2010 541-482-7128

Rogue Creamery Member since 2003 541-665-1155 RoxyAnn Winery Member since 2003 541-776-2315

The Business Review | February 2023

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