Returning to technology’s role in healthcare, Over asked how telehealth has improved access to care. According to Polo, telehealth is not a new form of care; it has been practiced since the 1990s. But because of the pandemic, telehealth has become more widely used and allowed practitioners to scrutinize if an in-person visit is necessary. “Now, you could access cognitive therapy through mobile apps,” said Polo. “It’s like when we used to go to the bookstore and purchase a self-help book.” Overall, Polo believes the pandemic will have a lasting impact on employers and the workforce. It gave people time to reflect and seek a better work-life balance. “Employers are thinking differently about how to attract and keep workers,” Polo added. “And good health benefits are a huge part of what attracts workers”. n
Dr. Jim Polo, Executive Medical Director
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February 2023 | The Business Review
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