Communication Protocols Effective communication promotes collaboration and prevents misunderstandings. Board and commission members often interact with City staff, elected officials, and the public, and those interactions should always reflect professionalism and respect.
With Staff
◊ Ma nedmi mb epr as rst hi aol uwl dh ea nl wi an yt es rba ec tci on ug rwt ei ot hu st h, pe apt ui ebnl ti c, . ◊ Ao nv obi edhma laf koifntgh pe eCrist oy noarl ycooumr mb oi tamr de/nct os mo rmpirsosmi o ins.e s ◊ Ii nf qa suki reide sq tuoe sCti itoynsst aofuf tosri dt eh eo fa mp pereotpi nr gi ast, ed i r e c t department when necessary. ◊ Remember that your statements may be pexeprcreeisvseedd apserresponreaslleyn. ting the City, even when ◊ Cb uo lt l ad be ol i rbaetri ao tni oanmoonn pg umb el imc bb ue rs si ni es sesnmc ouusrt aogcecdu, r only during properly noticed meetings. ◊ Aa mv ooi nd gg ar oquupo er umma i ol su, tt se ixdt ec oh fa ai nps u, obrl i dc ims ceuestsi inogn. s ◊ Respect confidentiality when applicable, and maintain professionalism in all communications. Among Members With The Public
◊ Recognize that staff members support the board oadr mcoimnimstrisastiioven sbturut cretuproer.t through the City’s ◊ Direct all questions and requests through the designated staff liaison. ◊ Do not assign tasks or request research outside of established channels. ◊ Br eec roems pmeecnt fdual toi of ns tsa, fefv’ se np rwo fheesns ioopnianl i o n s d i f f e r. ◊ Ca ni tdy cCoomu nmciisl si si otnhse ml eagki sel ar et icvoemb mo deyn. dMaat inoynbs ot ha radt s are ultimately reviewed or approved by Council. ◊ Wa nhdefno crue ps oornt ifnagc ttuoaCl oi nufno cr iml , actoi mo nmour nf oi cramt ea cl l e a r l y recommendations. ◊ Avoid lobbying Council members or attempting to influence decisions outside of the board’s established process. With Council
12 · City of Beachwood
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