TZL 1324

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O P I N I O N

N ew technology solutions can have a positive impact, not only on how you work, but also on your office culture. However, new platforms that drastically change your regular processes can sometimes intimidate and alienate people who are used to working in traditional systems and procedures. Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation. Introducing employees to new tech

Jesse Wood

It’s normal for workers to at first be apprehensive to big changes when they’ve grown used to the way things have been done for years. That’s why it’s important to see things from their point of view and understand that change can be tough. Here are some steps to successfully introduce employees to new technology: ❚ ❚ Help them see the value. When introducing new tech solutions to your colleagues, it’s important to make them understand why you’re implementing it and what it will do for the business. Explain not just how it will benefit the business in general, but how it will benefit their specific roles and what the impact will be. If it’s a tool that’s meant to streamline a certain process, be sure to impress on them that the time saved will allow them to focus on more and grow their roles. If it’s a solution that’s meant to free

up more resources, discuss with them how they can direct that saved budget and labor to more productive things. If they can see the value it will bring to them as an individual, you can make them excited to learn more about it and look forward to its implementation. Document management solutions represent a big shift in how businesses interact with their documents, especially if you’re transitioning from a mostly paper-driven structure. However, it’s a technology that vastly improves business processes by introducing tools like automation and intelligent organization. ❚ ❚ Make a plan and keep them in the loop. Many big tech solutions require time for implementation and onboarding. It rarely happens overnight, so having

See JESSE WOOD, page 12

THE ZWEIG LETTER December 16, 2019, ISSUE 1324

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