Michael Lissack
• Cultural contribution : How do their diverse role experiences enhance organizational culture?
The financial technology company Stripe implements this approach through their "contribution matrix," which evaluates team members across multiple dimensions rather than tracking solely against specific deliver- ables. This framework explicitly values the perspectives and capabilities developed through role diversity. Narrative-Based Evaluation Supplement quantitative metrics with narrative assessment that cap- tures the qualitative value of role multiplicity: • Regular structured conversations about cross-role learning and application • Peer testimonials that highlight value derived from diverse perspectives • Self-reflection on how role integration has enhanced effectiveness • Concrete examples of how insights from one domain have ben- efited another Professional services firm PwC has implemented a "role integration narrative" component in their performance reviews, where team members and leaders specifically discuss how diverse experiences have enhanced professional contributions. This narrative approach captures value that would be invisible in traditional metric-based assessment. Customized Development Pathways Replace standardized advancement tracks with personalized devel- opment journeys that honor unique role portfolios:
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