Michael Lissack
offsites or workshops, Accenture implements a continuous development process that builds team coherence through structured assessment, tar- geted interventions, and ongoing reinforcement. This comprehensive approach creates what Accenture calls “sustained coherence”—team alignment that persists through organizational challenges rather than dissipating under pressure. A comprehensive team development program includes several inte- grated components:
Team Coherence Assessment
This diagnostic process helps teams understand their current coher- ence levels:
1. Multi-perspective evaluation : Gathering data from multiple sources: ○ Individual team member perspectives ○ Key stakeholder observations ○ Organizational impact assessments 2. Coherence dimension analysis : Evaluating team effectiveness across critical dimensions: ○ Purpose alignment (shared understanding of team objectives) ○ Relationship quality (trust and psychological safety) ○ Decision effectiveness (quality and implementation of decisions) ○ External impact (organizational perception of team coherence) 3. Pattern identification : Recognizing coherence enablers and obstacles:
○ Strengths to leverage further ○ Capability gaps to address ○ Interaction patterns to modify
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