Michael Lissack
1. Regular coherence check-ins : Brief, structured sessions to: ○ Assess current coherence levels ○ Address emerging tensions ○ Reinforce agreed practices 2. Decision review retrospectives : Periodic analysis of: ○ Recent decision quality and impact ○ Adherence to agreed protocols ○ Improvement opportunities 3. Team agreements renewal : Regular revisiting of: ○ Working norms and expectations ○ Communication practices ○ Conflict navigation approaches Professional services firm McKinsey implements these practices through “Coherence Stewards”—rotating team members responsible for monitoring and maintaining team coherence between formal develop- ment activities. By implementing comprehensive development programs with these elements, organizations build leadership teams that model the coherence they seek to create throughout the organization—teams that navigate complexity effectively while maintaining alignment in purpose, commu- nication, and action. Coherent communication discipline Leadership teams that navigate complexity effectively maintain re- markable discipline in external communication, ensuring that diverse perspectives within the team translate to coherent guidance for the orga- nization. This discipline creates clarity without oversimplification. Professional services firm Accenture demonstrates this approach through its “One Voice” methodology. Rather than allowing leadership team debates to create confusion in the organization, Accenture maintains clear distinction between internal exploration of options and external
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