Michael Lissack
Network Leadership: Influencing across organizational boundaries through shared purpose, mutual benefit, and trust rather than formal authority. Integration of Diverse Perspectives: Bringing together viewpoints from different disciplines, backgrounds, and thinking styles to develop more comprehensive understanding. RAcercoosnscCi loi nmgpFleuxnitdyaFmreonnttaielrTs en s ion s These complexity frontiers intensify the fundamental tensions dis- cussed in Chapter 15. Organizations navigating these frontiers suc- cessfully are developing sophisticated approaches to reconciling these tensions: Control and autonomy : They create structured frameworks that en- able distributed decision-making while maintaining strategic alignment. Technology company Spotify applies its “alignment autonomy matrix” across emerging technology domains, clearly defining where decisions require coordination versus where teams can act independently. Efficiency and resilience : They develop systematic approaches to balancing optimization with adaptability. Manufacturing company Toyota implements “resilience premium calculations” that explicitly eval- uate trade-offs between efficiency and resilience across its global supply network, investing in strategic redundancy where disruption risks are highest. Short-term and long-term horizons : They create integrated ap- proaches that serve both immediate needs and future positioning. Energy company Shell uses “dual-horizon metrics” that simultaneously track cur- rent performance and capability building for future energy transitions, ensuring immediate actions strengthen long-term adaptation. Individual and collective needs : They establish systems that align personal development with organizational purpose. Professional ser- vices firm Deloitte implements “purpose integration workshops” where
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