Michael Lissack
1. Establish shared context : Create systems that build common understanding of how complexity frontiers affect your specific organization. 2. Define shared viewpoint : Develop clear perspectives on how these frontiers impact your strategic landscape and competitive position. 3. Articulate shared purpose : Ensure your organizational purpose incorporates these frontiers rather than treating them as separate challenges. 4. Enable autonomous action : Create frameworks that guide ef- fective decisions throughout the organization without requiring centralized control. 5. Establish coherent communication : Develop communication systems that maintain alignment across diverse stakeholders while navigating complexity. Which frontiers present the most urgent challenges for your organi- zation? What capabilities will you need to develop to navigate them ef- fectively? How might you create coherence while embracing the inherent uncertainty of complex systems? The answers will be unique to your context, but asking these ques- tions is the first step toward mastering complexity rather than being mas- tered by it.
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