Michael Lissack
• Park, Y., Sawy, O. A. E., & Fiss, P. C. (2017). The Role of Business Intelligence and Communication Technologies in Organizational Agility: A Configurational Approach. Journal of the Association for Information Systems, 18(9), 648–686. https://doi.org/10.17705/1jais.00467 • Perlow, L. A., & Kelly, E. L. (2014). Toward a model of work redesign for better work and better life. Work and Occupations, 41(1), 111-134. • Reed, M. S., Merkle, B. G., Cook, E., Hafferty, C., Hejnowicz, A. P., Holliman, R., Marder, I. D., Pool, U., Raymond, C. M., Wallen, K., Whyte, D., Ballesteros, M., Bhanbhro, S., Borota, S., Brennan, M., Carmen, E., Conway, E. A., Everett, R., Armstrong- Gibbs, F., … Stroobant, M. (2024). Reimagining the language of engagement in a post-stakeholder world. Sustainability Science, 19(4), 1481–1490. https://doi.org/10.1007/s11625-024-01496-4 • Schein, E. H., & Schein, P. A. (2023). Humble leadership: The power of relationships, openness, and trust (2 nd ed.). Berrett- Koehler Publishers.
Chapter 13: Intelligence Gathering in the Digital Age
• Argyris, C., & Schön, D. A. (1996). Organizational learning II: Theory, method, and practice. Addison-Wesley. • Davenport, T. H., & Ronanki, R. (2018). Artificial intelligence for the real world. Harvard Business Review , 96(1), 108–116. • Hamel, G., & Zanini, M. (2020). Humanocracy: Creating organi- zations as amazing as the people inside them. Harvard Business Review Press. • Klein, G., Moon, B., & Hoffman, R. R. (2006). Making sense of sensemaking: Alternative perspectives. IEEE Intelligent Systems , 21(4), 70–73. https://doi.org/10.1109/MIS.2006.75
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