The Next Next Common Sense
2. Progressive Heritage Framing : Reframe innovation as the lat- est expression of longstanding organizational values: • Research historical examples of past adaptations within the organization • Create narratives connecting those adaptations to cur- rent proposed changes • Emphasize how adaptation has always been part of orga- nizational identity Implementation Example : When Mayo Clinic physicians resisted digital health initiatives as threatening their identity as hands-on care- givers, leadership implemented an Identity Expansion Workshop. The process helped physicians see how virtual care could enhance rather than replace their fundamental commitment to patient well-being, framing digital tools as extensions of their caregiving identity rather than replace- ments for it.
Interventions for False Dichotomy Thinking
1. Integrative Alternatives Generation : Systematically develop options that transcend either/or thinking: • Clearly document the presented dichotomy • Create a structured brainstorming process specifically focused on "both/and" approaches • Develop prototype solutions that integrate elements from both apparent options • Identify entirely new alternatives that render the original dichotomy irrelevant 2. Polarity Mapping : Use structured visualization to transform dichotomies into manageable polarities: • Map positive outcomes from each pole when well-managed • Map negative outcomes from each pole when overemphasized
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