Kristen Fenner Damazio Non-Profit Management, Communications, Membership, and Events Professional Enumclaw, WA 98022 kristendamazio@gmail.com 425-770-3864 Innovative and energetic non-profit management, communications, and event planning professional with over 20 years experience. Experienced in membership recruitment and retention resulting in increased revenues and member satisfaction. Skilled in managing project plans, timelines, reports and budgets with attention to detail and quality. Proven track record of successfully managing various small and large-scale events from conception to execution with an emphasis on membership and community participation. Authorized to work in the US for any employer Work Experience Regional Service Officer (Pacific Northwest Region) National Association of Housing & Redevelopment Officials - Washington, DC 2014 to 2019 • Provided vision, leadership, daily management, administration, and delivery of products and services offered to over 80 member organizations • Supported professional development, membership opportunities, and advocacy efforts in collaboration with national organization • Responsible for all elements of planning and executing annual conference, board meetings, and professional development opportunities (in-person and online); increased revenue by more than 30% through sponsorships and event attendance • Managed financials including dues collection, registration fees, sponsorships, and accounts payable • Prepared financial reports, filed yearly taxes, and developed annual budget • Maintained database of member records in Association Management Software system • Developed and implemented annual retention, reclamation and new member campaigns resulting in a reversal of declining membership, leading to a 10% increase in membership in the first year • Produced all regional communications including website and monthly e-newsletter Enumclaw Expo Center Marketing and Event Manager City of Enumclaw - Enumclaw, WA 2010 to 2014 • Provided leadership and management for operation of 72 acre multi-use facility • Managed and executed all elements of City sponsored events • Served as facility manager for third party events including contract negotiations, staffing requirements, and allocation of facility resources • Marketed facilities to outside event promoters; increased rentals by more than 50% • Developed and managed operating and capital budget; reduced expenses by more than 30% in first year • Created promotional materials for Expo Center and other City events Researched and implemented new marketing strategies
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