Program Components:
Care Communications: Upon enrollment, participants receive text messages to support their health and wellness journey, with some including links to a library of resources (see Care Companion). Messages vary in frequency based on risk level and/or condition. Topics are dependent on therapeutic area and include asthma management/action plans, asthma triggers, exercise, coping skills, stress management, support groups, prenatal care/appointment reminders and depression. Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy- to-follow sections to promote independent education, learning and self-care management. GoMo Chat: Much like a typical text conversation, GoMo Chat allows (secure) live messaging between participants and their care team, enabling in- the-moment, on demand conversations. Secure Data Collection and Reporting: Engagement and experience data is collected and analyzed and reported back to Driscoll Health Plan and providers for ongoing quality, clinical delivery and service improvement.
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